Kendall Culbertson Email & Phone Number

Carmel, In, Us

Carmel, Indiana, United States

• Hire, train, and provide supervision with Adult Services Manager• Administer and budget adult programming while collaborating with otherdepartments on library-wide programs• Collect and evaluate statistical and anecdotal data to guide service andprogram decision making• Curate multiple physical collections via ordering and updating materials• Provide reference and readers' advisory services• Serve on multiple committees, including Leadership and DEI

Carmel, Indiana

▪ Develop multiple physical collection areas through ordering, weeding, audits, and updating materials ▪ Plan and deliver adult programs, including Summer Reading, Genealogy, and monthly book discussions ▪ Provide reference and readers’ advisory services in-person, over the phone, and via online chat ▪ Serve on multiple committees, including Library-Wide Programming and Equity, Diversity, and Inclusion

Greater St. Louis Area

▪ Assist patrons with checkouts, returns, account maintenance and renewal, issue resolution, interlibrary loans, item holds, etc. using Sierra software▪ Provide reference and readers advisory services for a diverse community with a variety of age groups and knowledge levels▪ Lead a monthly book discussion group and generate interest in new literary works; assist the youth services librarian with children and teen programming▪ Organize and create the branch's monthly program guides with detailed accuracy and within established deadlines▪ Collection maintenance and weeding of DVDs and childrens materials; maintain End-of-Range signage and appropriate shifting of collections▪ Educate customers in library skills, including the use of the catalog, website, databases, and a variety of technologies▪ Count money drawers upon closing the library, submit financial reports, prepare the drawers for the next day, and maintain appropriate reserves in the safe▪ Maintain organization in the library, process returns, prepare patron holds, and collect materials for delivery▪ Assume responsibility of staff and the library in the absence of a manager

Greater St. Louis Area

▪ Assisted patrons with checkouts, returns, account maintenance, issue resolution, etc. using Sierra▪ Provided reference services for a diverse community with a variety of age and knowledge levels▪ Managed the daily After School Meals program for youth, developed activities, tracked statistics▪ Assisted with programming; created and maintained displays to promote circulation of materials▪ Weeded and shifted collections as necessary; prepared patron holds; collected items for delivery

Greater St. Louis Area

▪ Digitized original manuscript and document collections by scanning them as 600 dpi TIFF files▪ Used Photoshop to crop, rotate, and enhance images▪ Cataloged each resource in the Mimsy software program according to DACS guidelines▪ Created and/or converted existing finding aids into EAD using ArchivesSpace▪ Preservation work, including rehousing documents in acid-free folders and mylar sleeves

Lincoln, Nebraska Area

• Worked with all aspects of the survey production and data collection process • Managed and monitored client implementation process and receipt of client data files• Performed quality assurance checks with accuracy and performed basic troubleshooting steps• Ensured projects met metrics for contract, deadline, quality standards, and budget• Communicated internally and with clients regarding project status, data, and logistical issues

Lincoln, Nebraska Area

• Quality assurance of data entry products for all clients via data processing program• Management of data priorities according to client contracts• Supervision of operations associates; distribution of work and assignment of duties• Training, team-building, and development of strategies to improve efficiency and quality• Statistical reports and spreadsheets to track associate and departmental progress and goals

Lincoln, Nebraska Area

• Entered healthcare data into a custom data processing system; average of 90 words per minute• Maintained certification in HIPAA policy and information confidentiality • Tracked quality and speed of data entry with continued goals for efficiency improvement• Attended consistent training for team and individual career development

Master’S Degree, Library And Information Science

See a list of course work under the "Accomplishments" section.

Political Science And Government

Course work: South African history, government, economics, politics, and culture through academia and immersion.

Bachelor Of Arts (B.A.), International/Global Studies, Political Science

• Course work: political science, cultural studies, international relations and business, sociology • Teacher Assistant position.

International/Global Studies

Activities and Societies: Honors Program