Kendall Doyal Email & Phone Number

Spring, Tx

Tomball, Texas, United States

• Recognizing First-Time Guests and building loyal/returning guests by showing excitement and enthusiasm while following steps of legendary Service with Heart• Demonstrating great salesmanship by upselling appetizers, salads, alcohol, etc.• Using the POS system effectively to put in orders, print receipts, and process guest payments (Aloha POS system)• Complying with responsible food and alcohol service guidelines, including serving guests responsibly (TABC) (Food Handler)• Exhibiting teamwork by performing running and closing side work (making tea, refilling ice, restocking glasses, napkins, and plates, etc.)

Spring, Texas, United States

• Checking patients in and out from their appointments, scheduling initial and follow up visits• Verifying insurance benefits, obtaining PCP referrals, and updating current insurance to patient profiles• Collecting co-payments for services including cash, checks, and electronic payments• Maintain strong relationships with patients, doctors, supervisors, vendors, and other staff• Experience with multiple programs and software for daily operations, EMR software (Centricity CPS & AthenaPractice), Medfusion Secure Practice Portal (CC/debit payments), Sharepoint, MS Office etc.• Multi-tasking to ensure clinic and daily operations are streamlined with minimal issues• Following office protocols regarding Work Comp cases, FMLA / disability, HIPAA compliance, etc.• Handling challenging interactions using conflict-resolution skills to satisfy all members involved through educating patients/staff• Conduct end of day (EOD) batch to send to business office including cash receipts, charge summaries, and daily balance reports

Austin, Texas, United States

• Greet incoming new and established patients, schedule initial and follow up visits• Professionally assist doctors, staff, patients, and visitors• Maintain confidentiality of all doctor, staff and patient information (ePHI, PHI, HIPAA)• Manage orders to and from the lab• Train patients on how to insert, remove and care for contact lenses.• Perform accuracy in collecting and billing for vision insurance plans (VSP, Eyemed, Superior, MES)• Conduct end of day (EOD) reports to ensure patients are up to date on their accounts with the medical practice

Houston, Texas, United States

• Provide Team Members, Managers, and Guests with a positive experience and atmosphere• Direct overall activities and performance of team members on a shift-by-shift basis• Conduct inventories and calculate food/beverage costs. Document collection and analysis of information.• Maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company training programs for team members• Demonstrate organizational skills by completing assignments and duties on time• Assure compliance with company policies, practices and procedures; communicate changes.• Ensures compliance with all local, state, and federal laws, regulations, and guidelines