Kendall Durney Email & Phone Number

United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Support pre-admitting activities for new and existing patients Interface between BCH and other hospitals to acquire patient dataCoordinate billing and medical records to ensure patient data is updated

Newport, Ri

Center for Professional Practice and Innovation• Streamlined new nurse training checklists to improve unit orientations throughout Newport Hospital • Conducted training for nursing staff at the Safe Patient Handling Fair on proper use of machines and techniques for patient interactions • Improved training compliance system to simplify and expedite training validation requests• Developed educational plans to inform incoming nurses on hospital policies and practicesBusiness Development• Researched potential physicians for business expansion and growth initiatives of Newport Hospital • Researched doctors for recruitment to speak at the community lecture series that are held at the hospital on various topics • Facilitated the hospital’s community lecture series to capture community input and improvement opportunities Environment of Care• Consolidated hazardous chemical data in preparation for Joint Commission accreditation • Conducted hospital compliance audits with Environmental Safety Program Manager

Emergency Room Patient Relations · Trained new emergency room volunteers about the position/hospital protocol· Efficiently turned over rooms when patients are discharged or admitted to the hospital· Answered patient call bells to ensure patient comfort in the ER· Restocked and took inventory of linens in the rooms along with the medical carts· Created patient transfer charts and other hospital processes· Assisted doctors and nurses in updating patients and their family members on their status Patient Escort · Directed patients and family members to different areas of the hospital· Answered front desk phone calls and filed new paperwork· Delivered various items throughout different departments of the hospital

Newport, Rhode Island

Lifeguard/Customer Service· Red Cross Certified· Responsible for maintaining beach and water safety

Master Of Healthcare Administration- Mha, Health/Health Care Administration/Management

Healthcare Administration, B.A., Health/Health Care Administration/Management