Ensures financial results through effective lending, sales practices, and collections practices with emphasis on customer satisfaction. These duties include but are not limited to:Posting payments, approving and processing payday and title loans, $4,900 signature.Assists in the collection process which consists of persistent contact until delinquent status is resolved within a reasonable timeframe. Completes and processes small claims suit.Processing ACH accounts timely and accurately.Perfects liens on title loans, assigns and logs accounts for repossession per supervisor’s instruction. Processes and withholds repo agent’s payments until vehicles are verified in inventory.Ensures cash is handled and safeguarded per standard by making deposits at least daily, accounting for hand written receipts and posting them accurately, reviewing disbursements when needed, and ensuring cash drawers are balanced per the day’s transactions.Ensures compliance with state, local, and federal laws and regulations by ensuring audit readiness and conducting a weekly audit of checks held.

Scheduled shipments for military moves.Completed and filed correct paperwork according to government standards.Inventoried inbound and outbound shipments.Submitted hours for each employee to payroll.General office duties.

Processed payday loans for qualifying customers.Maintained customer files and secured them confidentially.Processed payments, handled and safeguarded cash.Managed all phases of collections to include small claims suits.