Kendall Koch Email & Phone Number

Chicago, Il, Us

Oakbrook Terrace, Illinois, United States

* Assists customers in selecting new jewelry pieces, custom designs, and engagement rings. * Provides exceptional customer service repairs, resizing, and customer jewelry inquiries.* Builds lasting relationships with customers through personalized service and follow-ups. * Ensures the showroom is well-maintained, organized, and reflective of the luxury brand. * Develops and posts engaging content across social media platforms to showcase products and promotions. * Collaborates with the team to run digital and print advertisements, ensuring campaigns align with our teams goals.

Chicago, Illinois, United States

• Greets guests warmly with a sincere smile, providing a welcoming atmosphere• Manages a 4-5 table section, following all steps of service and bussing tables promptly• Accurately records and accounts for all items ordered, process payments, and balance sales/receipts in compliant with restaurant policies• Effectively transports foods and beverages to tables, ensuring safety and efficiency• Anticipates and fulfill guests’ needs, responding with patience and courtesy• Responds knowledgably to questions about the restaurant and menu• Follows food allergy procedures and accommodates special orders/restrictions• Collaborates and assists with the Parties and Special Events team at 167 Green Street to ensure seamless coordination and delivery of exceptional service for high-profile events.

Chicago, Illinois, United States

- assists the Studio Manager in generating new members and retaining existing members through sales and customer service responsibilities- Implement studio sales process including lead generation, management, and conversion- Carry out member retention tasks- Achieve daily tasks, bookings, and sales quotas- Participate in community events to promote the studio- Log member bookings- Create community at the studio through engagement with members before and after class

Chicago, Illinois, United States

- Act as the client advocate and charged with maximizing customer satisfaction,account penetration and profitability in selected accounts. - Responsible for coordination, completion or delegation of all elements relating tothe successful sale, including but not limited to product specification, designservices, order entry, acknowledgment verification, order expediting, logistics,installation services, invoicing and collection.-Perform additional responsibilities as requested

Oakbrook, Illinois

-Maintained strong brand value and customer service by promptly responding to directmessages and frequently engaging with customers, vendors, and followers-Created daily fine jewelry content for both Instagram and Facebook using photography andphoto editing, which lead to a significant increase in both followers and engagement-Proactively researched and analyzed various competitors, as well as the lare social media jewelry market, to recommend new platforms and media strategies that increased customer acquisition, engagement, and sales

Chicago, Il

Elmhurst, Illinois

- develop brand awareness and online reputation- plan, strategize and set goals for company - manage and create content for Instagram

Elmhurst, Il

Increased sales by establishing a new used car process that allowed for faster turnarounds And more thorough inspectionsManaged the entire new and used retail inventory until point of saleMaintained consistent and timely communication across departments through email and monthly meetingsEffectively delegated tasks to employees and aided in customer resolution and satisfaction as necessaryApproved decisions on both cosmetic and service repairs, which lead to a 50% increase in sales of used vehiclesGrew the courtesy delivery program by providing excellent customer service and successfully managing the commercial fleet vehicle inventory of Enterprise, Donlen, Merchants Fleet, Ace Rent-A-Car, etc.

Elmhurst, Il

-Meet and provide high quality service to customers-Reconcile daily drawer income to management-Mix and serve drinks while managing an extensive list of specialty drinks-Maintain work space to state health care regulations-Manage phone calls and write checks to distributors-Oversee, supervise, and assist other staff members and customers -Communicate and supply excellent service to customers-Promote specials and take extensive orders-Assess and distribute food to proper customers-Manage money and provide proper change-Organize and clean tables prior to and after customers-Train and assist new staff members

Elmhurst, Il

-Care for kids-Assist in household chores, homework & carpool-Organize and take part in leisure activities such as games, crafts, comics, outings and exercise

Bensenville, Il

-Prepared schedules and taught dance to children ages 3-13-Organized and directed end of season recitals

Bachelor Of Arts (B.A.), Communication Studies, Spanish

Activities and Societies: Dance Marathon, University of Iowa Dance Club, Students Today Alumni Tomorrow Organization

Education record

Activities and Societies: Dance Team Captain, Soccer Team, Christian Service Leader, Theatre Club, Spanish Club, Relay for Life, volunteer.