Kendall Pruitt Email & Phone Number

Arlington, Texas, United States

• Incident Response / EDR - on devices, identities, and email.• Vulnerability management and coordinating remediation with Systems Administration, Service Desk, and App Services teams.• XDR - Integrate log sources, create custom rules, alerts, and playbooks for extended response.• Web security - Full implementation of new web security tool.• Firewall replacements, updates, and ACL edits.• Project management for implementation of new security tools and controls.• SOP… Show more • Incident Response / EDR - on devices, identities, and email.• Vulnerability management and coordinating remediation with Systems Administration, Service Desk, and App Services teams.• XDR - Integrate log sources, create custom rules, alerts, and playbooks for extended response.• Web security - Full implementation of new web security tool.• Firewall replacements, updates, and ACL edits.• Project management for implementation of new security tools and controls.• SOP writing - Write 30 SOPs to document procedures for Security and IT staff.• Configure new accounts in Security tools and train staff.• Identify security gaps and inefficiencies, engineer solutions, and present changes in Change Management meetings.• AI Committee memberFull details hidden for security, but available in resume upon request. Show less

Grand Prairie, Texas

Systems Administrator / Cyber Security Analyst● Cybersecurity○ Co-chair of IT Security Committee – Coordinate CIS Security Controls implementation, researchand recommend new security tools, security project management.○ Blue Team co-founder and lead – Incident response and reporting, train team members.○ Governance, Risk, and Compliance team member – Develop and review IT policies andprocedures, maintain regulatory compliance and identify solutions to remediate… Show more Systems Administrator / Cyber Security Analyst● Cybersecurity○ Co-chair of IT Security Committee – Coordinate CIS Security Controls implementation, researchand recommend new security tools, security project management.○ Blue Team co-founder and lead – Incident response and reporting, train team members.○ Governance, Risk, and Compliance team member – Develop and review IT policies andprocedures, maintain regulatory compliance and identify solutions to remediate issues.○ IR / EDR - Manage endpoint security tools (CrowdStrike and McAfee Enterprise PolicyOrchestrator) and respond to all detections quickly.○ Vulnerability scanning – Perform vulnerability scanning with OpenVAS, Nessus, Desktop Central.○ Email security – Configure Barracuda Email Protection to reduce and respond to spam / phishing.○ Security awareness training – Manage security awareness campaigns for 1500 users.○ Investigate and develop reports for management.○ Respond to suspicious failed login attempts detected by Azure AD and Netwrix ALE.○ Create conditional access policies and setup MFA for users in Azure AD to improve login security.○ Configure and deploy Canary honeypot devices and respond to alerts.● System Administration○ Manage user accounts and mailboxes in AD and exchange.○ Support, troubleshoot and upgrade Windows servers using VMware vSphere.○ Maintain images in Microsoft Deployment Toolkit (MDT) imaging system.○ Create scripts to automate software deployments and uninstalls.○ Manage devices in Cisco WLAN Controller.○ Write technical manuals for IT staff and walkthroughs w/ photos for end users.Systems Support Specialist● Desktop deployment and network support.● Tier 2 support for hardware, software, network issues in desktops, laptops, and mobile devices.● Configure and troubleshoot Cradlepoint routers.● Monitor SolarWinds Orion network management tool.● Train 4 Support Specialists and 1 Cyber Security Analyst on systems and procedures. Show less

Highland Village, Tx

• Resolve issues ranging from internet/network connectivity, Windows errors, adding wired/wireless printers.• Image, configure, and deploy desktop and laptop workstations for new employees with Acronis True Image.• Take helpdesk calls and create tickets in Zoho Project Manager and remote into client systems with Screenconnect.• Create user accounts in Active Directory and Exchange and edit Group Policy settings.• Build specialized, custom computers from scratch to fit clients… Show more • Resolve issues ranging from internet/network connectivity, Windows errors, adding wired/wireless printers.• Image, configure, and deploy desktop and laptop workstations for new employees with Acronis True Image.• Take helpdesk calls and create tickets in Zoho Project Manager and remote into client systems with Screenconnect.• Create user accounts in Active Directory and Exchange and edit Group Policy settings.• Build specialized, custom computers from scratch to fit clients needs.• Experience configuring and managing endpoint anti-virus solutions AVG Managed Workplace and Symantic• Visit clients onsite for scheduled computer maintenance. Show less

Arlington, Tx

• Provide complete website project management for business clients, including setting up hosting accounts and domain names, web design, web development, install security tools, content updates, ecommerce functionality, SEO, and analytics dashboards in WordPress, Drupal, and Joomla.• Supply business clients with onsite, telephone, and remote technical support.• Troubleshoot and repair computers for residential clients.• Join local networking and business development groups.

Bryan/College Station, Texas Area

• Configuring and managing Arris and Cisco routers and switches via PuTTY and GUI for deployment to client sites.• Setup and support proprietary PBX and Cisco VoIP phone systems for clients.• Traveling to client sites and installing routers, switches, and desk phones.• Inspect and diagram client networks in Microsoft Visio (physical and logical diagrams).• Provide telephone and remote technical support to clients and field engineers on HP / Lexmark / Dell printers, and tablet /… Show more • Configuring and managing Arris and Cisco routers and switches via PuTTY and GUI for deployment to client sites.• Setup and support proprietary PBX and Cisco VoIP phone systems for clients.• Traveling to client sites and installing routers, switches, and desk phones.• Inspect and diagram client networks in Microsoft Visio (physical and logical diagrams).• Provide telephone and remote technical support to clients and field engineers on HP / Lexmark / Dell printers, and tablet / desk top / wall mounted touchpad devices.• Use Wireshark to troubleshoot network issues for clients, often spanning mutiple locations.• Troubleshoot dealership management software issues and error messages.• Contribute to company knowledgebase by writing and updating technical manuals. Show less

Bryan/College Station, Texas Area

• Resolve computer problems in commercial and residential environments-- Program setup and support for QuickBooks, Lacerte, Microsoft Office, Adobe Acrobat and Photoshop.-- Remove malware with various Antivirus tools (McAfee, AVG, Malwarebytes)-- Recover data and wipe and reimage computers as needed with UBCD and Clonezilla.-- Configuring Linksys routers and SonicWall firewalls for home and offices.-- Setup automatic backup programs (Datto, Carbonite)• Setup security… Show more • Resolve computer problems in commercial and residential environments-- Program setup and support for QuickBooks, Lacerte, Microsoft Office, Adobe Acrobat and Photoshop.-- Remove malware with various Antivirus tools (McAfee, AVG, Malwarebytes)-- Recover data and wipe and reimage computers as needed with UBCD and Clonezilla.-- Configuring Linksys routers and SonicWall firewalls for home and offices.-- Setup automatic backup programs (Datto, Carbonite)• Setup security cameras and encoder equipment, run coax and ethernet cables through multiple stories and buildings,install server based recording software.• Create WordPress websites for clients-- Experience editing HTML, CSS, PHP, Java programming, and creating content.• Setup business systems-- Entering and updating company tasks and tickets on Asana and Spiceworks.-- Set up Asterisk VoIP phone system.-- Set up remote support on all client computers using Screenconnect, LogMeIn, and TeamViewer.-- Creating walkthroughs for customers Show less