Kendall Chang Email & Phone Number

Burbank, California, United States

Curates reports of demographic data for multiple TV and streaming network platforms (8+ platforms with multiple shows each)Utilizes SQL to write complex queries in Snowflake database to manipulate, clean, and process large data setsManages large data sets of over 80k records on above the line and below the line dataIn charge of creating new dashboards for long and short term reportsAdvanced formula creation in Excel and Airtable Regularly boosts company efficiency by creating new formulas that make processes faster and uses less memory in the serverFrequently speaks to directors, executive producers and higher officials to present data findings and gather dataUtilizes Airtable, Excel, and Microsoft Suite daily to create databases, SOPs, and graphicsConsistently performs data cleaning on 20+ pages of records weekly

Project manager on various projects where the lead has to writewritten reports on the team’s progress● Accountable for generating quality metric reports in order to analyzethe team’s performance● In charge of experiment design. This includes creating workflows,hypotheses, crafting measurable data, translating data to real worldscenarios, and presenting findings● Liaise with the head scientist and fellow analysts in order to create aset of guidelines for the project to improve understanding andworkflow● Overall project governance from start to finish, including making sureproject ensures compliance for corporate regulations● Facilitates weekly meetings to ensure project is moving at an appropriatepace and that operational errors are fixed in a timely manner

● Responsible for clinic wide scheduling, positioning patients in thecorrect department and properly informing new referrals of clinicprotocols● Main liaison between USC and Kaiser hospitals making sure that allauthorizations are current and able to process for financial clearance● Create new spreadsheets and workflows in order to boostefficiency.● Coordinated with first time patients via phone or video, whileobtaining pertinent medical information in order to create a patientprofile. Soothed any anxious feelings about surgery, their condition, andgenerally made the patient feel comfortable coming our clinic● Generate monthly excel report regarding overall clinic KPI’s andpresent information to upper management and physicians

South Orange County

- assists the doctor or PA in surgical procedures (MOHS, biopsy)- produce EMR charts for all patients- scribe for the doctor or PA in the exam room while the evaluation is given- report biopsy results to patients and schedule procedures accordingly - record patient chief complaints, ROS, and PMH - organize each exam room to maximize efficiency - delegate jobs to fellow MA’s - sanitize equipment and sterilize instruments - customer service

Whittier, Ca

Assist with clerical duties such as scheduling patients, greeting patients, and handling their confidential paperwork Send specimens to various labs for observation and organize files based off of the lab work results Assist in skin cancer surgeries (excisions, biopsies, cosmetic procedures, suture care and removal)Highly experienced in insurance deductibles, out of pocket, billing, coinsurance, copays, and other types of payment methodsHighly experienced in EMR to compose medical notes Provide a positive attitude and environment for patients who have been diagnosed with skin cancer

Sold customized merchandise to organizations, clubs, greek life, and club sports on campusLiaison between the University Tees HQ in Cleveland, Ohio and the customerWorked with the University Tees artists and customers to design custom merchandise for specific eventsHeld one-to-one meetings with customers to promote a transparent ordering process and to also get to know my clients on a personal basisIn charge of payment processing and price estimations for the selected services

Irvine, California, United States

Scheduled appointments for patients according to both of the doctor’s schedulesIn charge of charging patients the correct amount of money based off copay/coinsurance/cash pay/medpay/personal injury casesCalled and verified patient’s insurance and billed insurance companiesFamiliar with CPT and IC-9/10 Codes Familiar with AvailityCommunicates effectively with colleagues of higher education Able to speak on the phone with various professionals to handle matters of business such as payment plans, personal injury cases, and healthcare eligibility. Highly versed in phone etiquette Proficient with EMR in order to transpose medical records Handled confidential documents and organized patient’s individual medical files into many different applications on the computer Completed administrative duties such as data entry, clerical work, etc. Knowledge of HIPAA and Financial statements

Irvine Ca

Taught fourth grade level youth advanced mathematics (high school level math)Arranged my own lesson plans with the material given from the companyConducted a safe and fun learning environment that was a safe place for kids to ask questions and dive deeper into mathematics Held regular parent-teacher conferences in order to make sure there were no misunderstandings on what their children were learning, how they were learning, and what it takes for their child to excel in my coursesFostered a safe and enriching environment that promoted friendship and learning from mistakes