Lead and oversee all operational aspects of the US Consulting organization.Responsible for setting and execution of operational goals based on company priorities and objectives. Ensure that the appropriate and necessary resources, processes, and infrastructure are in place to support sustainable growth, high quality deliverables, and team health.

Leads Operations and Project Management ensuring successful projects and excellent client services. Responsible for identifying and addressing company operational needs, developing and driving efficiencies and SOPs, and overseeing pharmacovigilance adherence.

Dedicated to increasing the operational success of the US Health division by focusing on driving bottom line growth though greater operational efficiency and leveraging best practices across both the Qual and Quant Health Project Management function.

Strategic operations and project management expert working closely with the Health research team, driving best practices and standards, processes and efficiency, innovation and new product development, and account management. -Work extensively with the research team by directly managing and coordinating multi-country market research projects from proposal development stage to reporting and presentation-Provide methodological and sampling recommendations -Manage outsourcing relationships with suppliers-Account management – designing, driving and implementing efficient processes, systems and ways of running accounts -Work with senior leadership, finance, and global operations teams to identify strategies and solutions to maximize and increase revenue and gross profit for the Health division and organization as a whole -Oversee implementation of best practices, adherence and training

Maximize the commercial value of individual product assets throughout the product life cycle, and help build commercial excellence within organizations.

Managed care, market access, reimbursement, pricing, contracting, segmentation, HEOR strategy development, operations improvement, strategic account management

Operations and project management, online panel and sample management, physician and patient recruiting specialist

-Maintain prior responsibilities as Project Manager.-Supervise the Project Management department with the responsibility of evaluating efficiencies in the project management process and implementing those changes.-Coordinate project management details with Account Executives, Programming, Analytics and Administration departments.-Monitor and summarize disposition of proposals, outstanding invoices and status of POs to upper management. -Advise project managers on their projects and work with them to develop and execute fielding plans to recruit study participants.-Evaluate and research outside firms for project management software programs as well as vendors who provide recruiting, fielding and/or list services.

-Manage ten to twelve national/international and qualitative/quantitative research projects at a time with the responsibility of overseeing all aspects including study design, questionnaire development and programming, sample management/recruiting, analysis and presentation-Work as a team with account executives to develop research proposals, budgets, and timelines for health care and consumer projects-Improve efficiency in the PM department by revising and updating the project management process, as well as assist in the training of new project managers-Continually develop and update methods, proposals, and templates to streamline and improve the company’s work flow processes-Managed the HCD MediaCurves™ website and new media services relating to testing live events (i.e. Super Bowl, political speeches) and news events.-Active member of Council of American Survey Research Organization (CASRO) - CASRO Advanced Project Directors Training Workshop, CASRO Panel Conference: Defining and Delivering Quality

-Assisted in the promotion and marketing of the MS 150 City to Shore Bike Tour, and in planning the logistics of pre-event activities-Acted as a liaison between the event managers and the Volunteer Advisory Committee-Worked with 7000 event participants through phone, mail, and email contact, and worked especially close with approximately ten teams in assisting them with preparation for the Tour