• Oversaw production and promotion of 70+ live comedy shows annually at a variety of popular venues in VT and NYC.• Profiled in Seven Days for work producing some of the most popular live comedy series in Vermont.

• Designed website, WordPress blog, custom Facebook tabs, email newsletters, PHP templates, and digital/print ads.• Managed social media accounts and related ad campaigns.• Managed and contributed to blog.• Managed e-commerce CMS containing 10,000+ records.

- Assisted customers to meet weekly/monthly sales goals. - Coordinated shipping of high value items nationwide. - Resolved complaints and damage claims.

• Checked guests into and out of a 139-room downtown hotel using the OnQ POS system.• Answered phones and upsold rooms and hotel services using tested formula.• Processed reservations, cancellations and changes, and accommodated guest requests.• Posted/adjusted charges, reviewed bills with guests at checkout, and processed all payment types, vouchers, paid-outs, and other charges.• Handled cash payments and balance house account at end of shift.

• Built out and configured new computers, printers, and other devices.• Provided technical support to offsite workers via phone and screen sharing services.

Provided after school, summer, and weekend care for a boy with Downs Syndrome and his two siblings.

• Managed and contributed to company blog.• Managed all social media accounts and a weekly email newsletter with 30,000+ subscribers.• Researched keyword trends and published relevant articles to meet SEO goals.

- Organized and restocked showroom displays. - Used POS system for sales/returns. - Resolved customer service disputes.

Managed phone system, welcomed guests, handled in-house scheduling, reordered and organized office supplies, assisted with design-related projects.