I hold a BS in Consumer Behavior and Marketplace Studies from the University of Wisconsin-Madison, where I developed expertise in market research, data analysis, and consumer insights. My career journey has taken me across diverse industries, including fitness, hospitality, and healthcare consulting, allowing me to cultivate a unique blend of analytical, managerial, and people-focused skills.As an Operations Manager at Genesis Health Clubs, I lead a wide range of initiatives, from staff training and team leadership to customer relationship management and program development. I thrive on using data to inform strategies that enhance member engagement, retention, and satisfaction. My experience includes analyzing trends to develop impactful policies, crafting personalized solutions for members, and executing large-scale community events that drive participation and build brand loyalty.I also bring a strong background in market research and consumer behavior analysis. Through projects such as developing customer engagement strategies and conducting demographic studies, I’ve honed my ability to translate data into actionable insights. Paired with my experience in employee development and operational efficiency, I’m uniquely positioned to contribute to roles in consumer experience analysis or human resources.I value collaboration, innovation, and diversity and am always eager to tackle new challenges that allow me to create meaningful connections and deliver exceptional results.