Kendall Gordon Email & Phone Number

Kalamazoo, Michigan, United States

Michigan, United States

Palo Alto, California, United States

Processed incoming mortgage loans from initial application through funding by ordering appraisal andtitle reports, providing loan status updates, and requested required underwriting conditions.Effectively managed daily pipeline of 20+ loans and prioritized workload to meet transaction deadlines.Prepared loan closing documents upon receipt of final.

California, United States

Reviewed FNMA, FHLMC, and jumbo loan conditional approvals and addressed all conditions required forunderwriting and closing, per investor guidelines.Communicated with borrowers on required items, process inquiries, and loan status updates.Prepared and submitted timely and accurate loan files to the closing department.

Kalamazoo, Michigan, United States

Managed extensions, profile changes, product changes, price concession requests, and other loan inventory changes to ensure accurate position reporting. Verified final loan pricing in Optimal Blue and submit approved loans to FNMA EarlyCheck to ensure loan meets investor delivery requirements prior to closing. Assisted with underwriting FNMA refinances to.

Kalamazoo, Michigan Area

Managed assigned pipeline of 55+ FNMA and FHA mortgage loans ensuring compliance with investor, state, federal and credit union regulations. Analyzed loan data for accuracy and communicated with third parties to verify employment, income, assets, and credit reporting data to complete file for underwriting review.Cleared all conditions requested by.

Kalamazoo, Michigan Area

Supported Mortgage Loan Officers to better serve the members of the credit union by aiding in the origination process and completion of loan applications. Reviewed files for completeness, accuracy and adherence to all guidelines.Followed up on incomplete loan applications and collected required documentation for loan decisioning to ensure loans submitted.

Kalamazoo, Michigan

Provided excellent member service over the phone while assisting with financial transactions in a prompt and efficient manner.Actively listened to analyze member needs and determine potential cross sell opportunities. Analyzed and tracked DocuMatix reports daily and completed member requests submitted through online banking campaigns and promotions.

Kalamazoo, Michigan

Established credibility with members and coworkers by building professional relationships through friendly rapport. Accurately processed member transactions and supported their understanding of credit union products. Followed policies and procedures to achieve error free transactions.

Ann Arbor, MI

Learned family routines and organized schedules as personal assistant for family of 4. Created friendship with family and successful completion of assigned tasks resulted in gaining trust and taking on more responsibility.

Portage, Michigan

Reviewed policies and procedures to develop methods for identifying and preventing shoplifting risks. Implemented strategies to ensure compliance and recognize shoplifters without making any wrongful accusations.

Kalamazoo, Michigan Area

Helped to launch a new Culver’s location as part of a 30-member team by participating in group training sessions and building team working skills prior to grand opening. Efforts resulted in a successful grand opening with satisfied customers.

Bachelor’S Degree, Actuarial Mathematics, Graduate

Activities and Societies: K-Grams: Elementary Kids Program, Student Actuaries at Michigan (SAM), Douglas Houghton Scholars Program (DHSP).

German Language

Completion of A1.1 German Language Course

Six Week Intensive Spanish Language Course

San Jose, Costa Rica