• Review customer invoices for pricing and costing accuracy as well as freight billing and costing• Reliable point of contact for centralized groups• Implements operational efficiency improvements (standardization of systems, quality control, and safety)• Oversee the facilities to provide a safe and well-maintained work environment.• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.• Maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork.

• Administrative and customer service duties associated with commercial Heating, Ventilation and Air Conditioning (HVAC) project coordination • Proactively identify opportunities to improve the flow of product and process• Complete order entry of commercial HVAC equipment using the CRM and vendor software• Provide customer service regarding material and order status via phone and/or email• Resolve product availability and order status issues• Perform analytical and administrative tasks• Receive and process orders • Coordinate with factories/ manufacturers to ensure on-time delivery of product• Work with key personnel to optimize our costs and customer service

• Maintain, manage and update CRM for agency growth and business development groups• Build reports within CRM and Excel for daily, weekly and monthly reporting• Audit and compare data reports for discrepancies• Document, communicate and drive compliance of policies and processes• Measure and maintain quality of ongoing processes• Coordinate and facilitate budget and SOW creation• Complete closeouts in a timely manner• Coordinate and prepare executive briefs, kickoff documents and interface with clients as necessary• Manage expenses through internal database and work with Accounting Department• Purchasing and shipping of client gifts • Managing promotional closet stock

• Created and maintained spreadsheets for all data entry information• Prepared standard operating procedures for existing processes• Received SOLE Service Value Award• Helped to oversee internal controls

• Sought after by agencies to present on implementing sustainability practices in the workplace • Eliminated single use items by providing reusable flatware to all team members• Brought in an expert to train team members on recycling best practices• Implemented plastic, paper, aluminum and battery recycling stations

• Developed and supported new payroll card program implementations for clients• Built and maintained customer relationships while providing ongoing support• Coordinated custom collateral and inventory distribution.

• Assisted the sales team, running sales reports and tracking/processing purchase orders.• Developed and maintained relationships with clients and customers• Promoted to Senior Coordinator from Junior Coordinator in 2016• Set up promotions and marketing components online

• Assisted with report creation, and office work maintenance. • Compiled client packets.• Received education and training in the wealth management business.

• Assisted student athletes and tutors.• Gave building tours.• Learned skills in conflict resolution.• Received the Student Employee of the Year for the 2011- 2012 and 2012-2013 school years.

• Aided therapists with their clients• Learned proper stretches, specific exercises and proper equipment use.• Summer job

• Learned proper taping techniques for a variety of injuries. • Learned about specific injuries and treatment plans. • Learned specific exercises for a variety of sports.

• Collaborated with customers, helped organize merchandise and learned skills in customer service.• Summer job as a sales assistant