Lead UXR for AI Support experiences at Google

- Lead and performance managed a rockstar Enterprise User Experience Research team- Created and implemented processes that improved quality, efficiency, and day to day functions of the business to help the company generate profit- Developed and organized monthly UX career building opportunities for researchers to learn and growth their careers within the industry- Conducted internal UX research on new UserTesting product releases and consistently shared insights with product and… Show more - Lead and performance managed a rockstar Enterprise User Experience Research team- Created and implemented processes that improved quality, efficiency, and day to day functions of the business to help the company generate profit- Developed and organized monthly UX career building opportunities for researchers to learn and growth their careers within the industry- Conducted internal UX research on new UserTesting product releases and consistently shared insights with product and engineering teams Show less

- Designed 100+ user research studies that addressed research objectives and business goals for Small Businesses to Fortune 500 companies- Responsible, start-to-finish, for all aspects of the research process including: research design, collecting qualitative/quantitative data, generating reports, providing data driven recommendations and communicating them to a variety of stakeholders- Research consultant executing many different research methods such as: usability testing, moderated… Show more - Designed 100+ user research studies that addressed research objectives and business goals for Small Businesses to Fortune 500 companies- Responsible, start-to-finish, for all aspects of the research process including: research design, collecting qualitative/quantitative data, generating reports, providing data driven recommendations and communicating them to a variety of stakeholders- Research consultant executing many different research methods such as: usability testing, moderated, diary, card sorting, longitudinal, and competitive analysis- Contributed articles exploring topics and developments in user research for the UserTesting blog Show less

- Managed automation using brain-computer interface technology- Assessed prototype/testbed BCI systems that determine the mental workload of astronauts for Johnson Space Center's ‘Flight Deck of the Future’ - Designed experimental research and ran 300+ trials on human subjects- Worked with Human Factors in advancing human-centered design and operations of complex aerospace systems

"Learning with Interruptions: Representing Past Computer Activity for Recall of Learned Procedures" Advisors: Dr. Jim Hollan, Dr. Scott Klemmer, and Adam Rule- Explored different representations of previous computer activity to increase recall of learned procedures for online learners- Analysis of quantitative and qualitative data taken from contextual interviews, ethnographic data and video annotations- Identified elements of screen recordings that cue contextual memory… Show more "Learning with Interruptions: Representing Past Computer Activity for Recall of Learned Procedures" Advisors: Dr. Jim Hollan, Dr. Scott Klemmer, and Adam Rule- Explored different representations of previous computer activity to increase recall of learned procedures for online learners- Analysis of quantitative and qualitative data taken from contextual interviews, ethnographic data and video annotations- Identified elements of screen recordings that cue contextual memory within online learning environments Show less

- Lead ethnographer observing child-robot interaction- Studied give-and-take actions and micro-gestures between robot and child interaction- Developed behavioral library to categorize and quantify children’s behavior - Competative anaylsis and card sorted to determine Robots website content and architecture- Web design: wireframing and prototype for robot with Balsamic and Hotgloo

- Quantitative studies on human cognition of mathematics (E-Prime 2)- Experiment design, data collection, and analysis of subconscious body language using stepping tasks- Ran, collected data, and analyzed results on 175+ participants- Mouse-tracking, survey and picture coding