Kendal Wallis Email & Phone Number

Leading a cross-functional project team to deliver software solutions that streamlinethe clinical trial process for clients. • Acting as primary point of contact for the client from contract award through systemdeactivation and archival across multiple projects.• Overseeing the software solution design to meet project requirements based on theclinical protocol, proposal, and discussions with the client.• Traveling to client sites to attend meetings and leading training sessions if applicable.• Participating in client audits and quality-related tasks for assigned projects(s) asrequired.

Develop meaningful relationships with clients while managing a complex portfolio of IRT studies and programs. Work with cross functional teams and outside vendors to ensure study projects are managed efficiently, and integrity of the study is maintained from go live to close out.Mentor and manage team of new hires by providing day to day support of operational questions and issues, as well as initial training.

Responsible for managing custom IRT projects by coordinating the schedule, scope, and budget to ensure on-time delivery and a high level of customer satisfaction throughout the project lifecycle.Provide peer-level training and mentoring of new hires and junior PMs

Raleigh-Durham, North Carolina Area

Manage multiple projects ensuring all patients get the correct study drug on time, and the study and data integrity are maintained throughout the study lifecycle.An important aspect of this role is to develop the relationship with the client while the study is ongoing in such a way that they look to Cenduit as a trusted partner.

Raleigh-Durham, North Carolina Area

The main purpose of this role is to support the project managers in IRT study maintenance activities. While supporting the other PMs in important tasks and deliverables, it is understood that the person in this role will be learning the intricacies of Cenduit’s IRT system and related processes.

Wilmington, North Carolina Area

- Set up customer accounts, manage checks, process customer requests, and help financial advisors to provide efficient and high quality customer service.- Ensure compliance with established safety, regulatory and organizational policies and procedures.- Perform data entry and assist other branch associates as needed.

Wilmington, North Carolina Area

Wilmington, North Carolina Area

-Worked with team to analyze opportunities to improve store sales and presented recommendation to store management. Successfully implemented recommendation which included organizing and hosting a red carpet event, with a $1,000 budget, to boost customer accounts in local market.- Participated in daily operational activities at assigned retail store. Activities included restocking supplies and managing inventory, sales/customer service and preparation of weekly store financial and performance report.- Demonstrated excellent customer service skills and product knowledge when interacting with clients.