Kendalyn Rising, Mha Email & Phone Number

Dallas, Texas, United States

Lubbock, Texas, United States

Lubbock, Texas Area

•Coordinated and conducted physician outreach trips to other healthcare facilities and provider offices.•Designed physician and service line marketing materials for the purpose of business development and growth. •Shadowed and coached providers on patient communication techniques in order to improve the patient experience. •Created various presentations and training workbooks for orientations and leadership development. •Coordinated physician and resident training classes to improve patient/physician communication.

College Station, Texas

• Designed marketing and promotional material for CORE Performance and Wellness service lines. • Conducted an annual financial review, breakeven analysis, and pro formas for a new service line. • Assessed and conducted patient consultations and procedures for CoolSculpting.

Beaumont/Port Arthur, Texas Area

•Designed and implemented a patient flow process improvement project for the orthopedic specialty center. •Created a patient experience survey to track waiting times in the orthopedic specialty center and provide a platform for patients to offer suggestions and comments. •Examined the centralized scheduling center processes and developed a report for the senior leadership team about the strengths, weaknesses, opportunities, and challenges currently facing the center.•Conducted interviews with employees in the Emergency Department to capture their experiences for potential use in the “Voice of the Patient” marketing campaign.

• Designed promotional advertisements for social media. • Trained new employees. • Focused on managing and building stronger customer relationships

Beaumont/Port Arthur, Texas Area

• Archived and Organized Medical Files.• Assisted in the creation of a spreadsheet to catalog historic medical records.

Master'S Degree, Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Political Science And Government