Ken D'Ambrosio Email & Phone Number

The Systems team at Constant Contact helps monitor hardware and virtual servers, as well as containers, and the infrastructure on which they run. We interact heavily with engineering in ensuring that pipelines run smoothly, and as much as possible run our datacenters with the "datacenter as a service" model with automation for systems from bare metal to fully configured, ensuring smooth and quick replacement of systems with issues, or new systems being brought online. OpenStack, OpenShift, Ansible, and myriad standard network services (e.g., DHCP, NFS, PXE, etc.) play critical roles.

Billerica, Ma

As cloud administrator for NFV, I oversee the test lab for proof-of-concept work by our engineering team. This means firing up a rotating list of clouds as new Openstack releases come out; working on various cloud technologies such as virtual networking, storage, etc.; managing metric/log data; enhancing TCO with technologies like containers; interacting with engineering to troubleshoot issues that crop up. I will admit that my opinion of Openstack has dropped a bit to "really good beta-grade software," but I won't deny that Openstack -- as well as the various vendors, such as Canonical and Wind River -- keep things interesting from a troubleshooting perspective.

Have recently transferred to the "CCDN" group -- the servers that provide the on-demand content (as opposed to my previous group, which managed the on-demand metadata servers). All Linux, all the time -- which is about as good as it gets. Really enjoying learning the technology and help contribute to it.

In my capacity as lead system administrator for Segway, I manage its diverse network, support internal and external user communities. Some things of note were my designing and implementing a global WAN used in updating firmware of 30,000+ units in the field. Additionally, I've driven the move to virtualization, which has helped reduce our reliance on deprecated and questionable hardware, while also cutting power consumption and downtime.

As the systems integrator for Proxima Technologies, design and implement customer solutions, and do on-site and remote support.

As senior systems administrator, I oversaw a diverse and complex environment. Under my purview were systems as diverse as regular Windows desktop systems, Linux servers, and proprietary cleanroom and test lab equipment, as well as the phone and security systems. The challenges inherent in such an environment allowed me to implement creative solutions to intricate problems.

As a Unix/Windows system administrator at Cisco Systems, I frequently had to find solutions to compound issues, which required out-of-the-box thinking. In addition to day-to-day activities, I was also a member of the Linux integration team, and worked frequently with the acquisition team, leading to multiple visits to remote sites to set up Cisco hardware and software, and implement security-mandated configuration changes.

Paramus, Nj

As part of the PC/LAN team at UPS's IS headquarters, I helped ensure connectivity and uptime for desktops, Netware servers, Token Ring networks, and SAA/SNA uplinks to the UPS 3090 mainframes. Additionally, helped troubleshoot remote access to various distribution points over SDLC links. A fantastic learning experience, my time at UPS was an introduction to technology on a scale I'd never seen before.