Ken Davis Email & Phone Number

Colorado Springs, Colorado, United States

As a Senior Trainer in Customer Success at Altia, Inc., I spearheaded the selection, integration, and deployment of a customer success learning and engagement platform. I brought my vision to life by defining key requirements and engaging with vendors to ensure the platform's success. This initiative aimed to provide a robust framework for our customer base, empowering them with the knowledge they needed.One of my key contributions was the development of self-paced eLearning courses, designed to onboard new customers seamlessly while nurturing loyalty and confidence. By creating these accessible resources, we not only streamlined the onboarding process but also fostered a sense of belonging within our customer community.An essential part of my role involved delivering in-depth technical training on our embedded hardware design platform. It was gratifying to consistently receive high reviews from both new and existing customers, affirming the effectiveness of our training programs.I'm particularly proud of the results achieved during my tenure. By aligning our training initiatives with business objectives, we not only expanded our market reach but also saw a notable increase in sales and enhanced customer loyalty, especially in a company specializing in the complex world of automotive industry products.My contributions did not go unnoticed. I was recognized as a pivotal contributor to the company's growth & market penetration, bridging the gap between attracting new customers and aligning with the strategic goals of our executives, sales, and marketing teams. This recognition underscores the impact of my work on Altia's success.Collaborating with the VP of Operations, we defined program objectives, formulated comprehensive strategies, and established the platform's overarching vision, solidifying my pivotal role in our success.══ SPECIALTIES ══ Learning & Development Strategy | Learning Platform Selection & Integration | Vendor Engagement and Management

Colorado Springs, Colorado, United States

Solana Beach, Ca

During my tenure as a Learning and Development Consultant at Spokes Learning Solutions, I provided invaluable guidance to clients seeking to enhance their employee development initiatives. My role involved crafting strategies that spanned instructional design, curriculum development, and the integration of technology solutions to revamp their learning programs. The focus was always on achieving results that would set our clients apart in the ever-evolving field of learning and development.One of the key aspects of my role was coaching trainers and facilitators in the effective use of digital training methodologies. By imparting my expertise, I played a significant role in improving the quality and effectiveness of their training programs. This not only raised the bar for the trainers but also had a ripple effect on the learning experiences provided to employees.I advised business leaders on selecting, deploying, and integrating technology platforms to enhance their learning solutions. Close collaboration ensured alignment with their needs, streamlining processes, and optimizing program impact.Beyond client-focused activities, I also served as a learning technology industry analyst, providing critical insights to investors and stakeholders. My role allowed me to bridge the gap between the evolving technology landscape and the stakeholders' strategic decisions, ensuring that investments were made with a deep understanding of the industry's dynamics.My journey at Spokes Learning Solutions was marked by the continuous pursuit of excellence in the learning and development field. Whether through strategic guidance, coaching, or advisory roles, my commitment to advancing the quality of learning programs and the integration of technology solutions remained unwavering, making a substantial impact on the success of our clients.══ SPECIALTIES ══ Strategic Planning | Instructional Design | Curriculum Development | Technology Integration | Client Consultation

Greater San Diego Area

Bringing learning and performance support to a dynamic, fast growing global enterprise requires execution of the latest in technology and adult education methods. As a senior learning technologist, my responsibility is to bridge the gap between learning and information technology disciplines to evaluate and deploy learning solutions to desktops and mobile devices. Through creation and distribution of video and learning content, administration and maintenance of learning management systems, development and support of state of the art virtual learning programs, and leveraging the unique power of mobile computing I've participated in and also led many projects that have propelled Qualcomm's Learning Center to a leadership position in the learning industry.

Management of training staff responsible for the creation and delivery of technical training on proprietary wireless content delivery systems.

San Diego, Ca

Highly technical training for groundbreaking Brew wireless applications platform including mobile applications development, device integration with application environment, mobile application distribution system and app store deployment. Assisted wireless operators with mobile application strategy while working as liaison between operators and wireless OEM teams to deploy wireless platform on multiple devices. Trained application developers in mobile application development and deployment through Brew ecosystem. Worked with product management staff to determine market needs and strategies for meeting those needs in mobile device platform and accompanying apps. Worked with user experience team to enhance the overall experience while training partners and developers in latest changes to keep all stakeholders up to date.

Bs, Finance

Business Finance And Accouting