Kendel Enoch Email & Phone Number

As a senior analyst in the Revenue Operations department, I support reporting and operating initiatives for a business unit within HMH. Additionally, I support incentive compensation for the greater company.

As the Manager of Online Operations, I led strategic and analytic initiatives for a sales organization. This included refining territory management, implementing efficient scorecard tracking, and creating high-impact sales targets. The team used Salesforce as their CRM, where I loaded sales targets, built dashboards and reports, updated account records, attended planning sessions, and helped shape the direction of the platform. Utilizing Tableau, I developed a dynamic sales territory model that could adapt to staffing changes and customer footprint, ensuring our approach remained customer-focused. In addition, I was responsible for managing budgets and overseeing variable compensation, ensuring the smooth operation of our sales processes. Collaboration with cross-functional teams was a core part of my role, helping to maintain a customer-centric approach. One of my key contributions was in sales forecasting and the optimization of sales team processes.

During my role as an Operations Analyst, I was responsible for maintaining transportation rate grids and crafting Tableau dashboards to monitor customer profitability effectively. My analytical skills allowed me to implement rate increases for commercial customers, which led to significant annual savings of $2 million. I developed reporting systems that provided real-time insights to decision-makers on incoming vehicles to the auctions, enabling precise staffing adjustments and elevating the overall customer experience. In addition to this, I conducted in-depth analyses of transportation promotions, reported on employee productivity, and tracked commercial customer sales. My role also involved frequent ad-hoc analysis of transportation data to support informed decision-making.

In my position as a Financial Planning and Analysis Analyst, I harnessed the power of Cognos BI, Tableau, Excel, and Access to deliver custom and accurate reports to upper management. I played a crucial role in forecasting income statements for multiple business units, providing valuable insights for financial decision-making. My responsibilities extended to facilitating data collection and analysis across various departments, ensuring data integrity and accuracy.I excelled in developing both recurring and ad-hoc reports, with many transitioning to Tableau for on-demand accessibility, streamlining the reporting process. One of my notable contributions was my role in month-end reporting, where I became a trusted resource for C-suite decision-making, offering vital financial insights that shaped the company's strategic direction. Additionally, I created a predictive inventory model that leveraged seasonal patterns to forecast vehicle inventory levels, driving operational efficiencies across all physical sites.

As a Communications Analyst, I specialized in conducting comprehensive staffing analyses for over 80 departments, playing a key role in the optimization of workforce resources. I presented insightful recommendations to senior management, facilitating informed decision-making and improved staffing strategies. Additionally, I was entrusted with conducting employee profile audits, ensuring compliance with industry standards and bolstering the integrity of our workforce. I actively partnered with the legal team to uphold these standards. In parallel, I efficiently managed the registration of all licensed representatives, further contributing to the company's commitment to regulatory adherence and industry excellence.

Held Series 7, 63, 9, & 10 FINRA Licenses. Guided clients in equity, option, and fixed income trading. Progressed to Active Trader team, focusing on affluent client base and advanced trading strategies.Served as Acting Team Manager for up to 6 month durations, guiding teams of 15 personnel and resolving client escalations. Received ‘Key Contributor’ award for exemplary leadership.