Highly capable and detail oriented professional possessing high level engineering, analytical, problem solving and project management skills acquired through over 14 years of experience in both mid-sized telecom and cable companies. Effective team player capable of coordinating and interacting with all functional divisions in order to successfully achieve goals and meet deadlines. Skills: • Proficient in VOIP architecture, engineering, and capacity planning in Softswitch and Docsis/Packetcable, and TDM networks.• Expert in designing robust and resilient core voice routing solutions – SIP trunking, call policies, security/blacklisting, call admission control, timer failover, header manipulation, topology hiding, normalization, interoperability testing• Analytical troubleshooting VoIP call routing and quality issues – voice quality (packet loss, jitter/latency, prioritization policies), translations and features, traffic analysis
Listed skills include Process Improvement, Analysis, Switches, Forecasting, and 16 others.