Ken Denham Email & Phone Number
Who is Ken Denham? Overview
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Ken Denham is listed as Manager - Service Management Platform at Penn State University, based in Chattanooga, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Ken Denham.
Ken Denham previously worked as Sr. Application Consultant at Newrocket and ServiceNow Developer at Unum.
Email format at Penn State University
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About Ken Denham
8 years experience on the ServiceNow platform as Administrator, Consultant and Developer. Experience with ITSM, ITOM, Service Catalog, CMDB, Service Level Management, SDLC, HR Services, GRC, Asset Management and more. Core functionality experience includes Notifications, Workflows, Reports, Scheduled Jobs, Imports, Exports, Groups, Roles, ACLs and much more. Skilled at collaboration with business areas to develop requirements, process workflow design, and system design. My current role is Sr. Engagement Lead on NewRocket Managed Services team. Managing work assignments for multiple resource teams of developers and administrators. Currently working with national and global financial companies, and America’s top universities. Currently hold ITIL V3 and ServiceNow CSA certifications.
Ken Denham's current company
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Ken Denham work experience
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Sr. Application Consultant
CurrentCurrent role is Sr. Engagement Lead on Managed Services team, working with multi-national companies and large higher education customers to support and develop custom solutions on the ServiceNow platform. Responsibilities include building and improving client relationships, delivering high value, high quality solutions and enhancements, and technical.
Servicenow Developer
- Contributed to the implementation, development, support and testing of the ServiceNow platform from Fuji to Kingston versions. Worked with multiple business stakeholders to bring on-board to ServiceNow and to develop.
- Systems Analysis
- ServiceNow Development
- ITIL V3 Certification
- Agile/Scrum Methodology
- IT Service Management
Systems Analyst
- Operation Services Development team with focus on Enterprise Operations and Service Management applications and systems. Collaborated with Business and IT groups to design processes and system requirements for solution.
- System Administrator and core developer for HP Asset Manager through full 10 year lifecycle.
- Core developer for HP Quality Center, providing customizations and operational support toenable tracking and resolution of application defects.
- Collaborated with Asset Management group to design and implement business and systemprocesses and workflows.
- Developed and implemented custom integrations for HP Asset Manager hardware andsoftware data updates, enabling accurate and reliable records and reporting.
Senior Programmer Analyst
- Corporate Applications Development and Support team overseeing more than 20 different custom and vendor applications. Supported vendor-hosted, browser based, and client-server distributed applications. Contributed to.
- System Administrator and primary support for Bloomberg Trade System used in the Investment Dept. for management of the portfolio of Investment assets. Critical to have 100% availability during business hours.
- Primary support resource for implementing upgrades and ensuring availability of more than 20 business-critical applications.
Frequently asked questions about Ken Denham
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What company does Ken Denham work for?
Ken Denham works for Penn State University.
What is Ken Denham's role at Penn State University?
Ken Denham is listed as Manager - Service Management Platform at Penn State University.
Where is Ken Denham based?
Ken Denham is based in Chattanooga, Tennessee, United States while working with Penn State University.
What companies has Ken Denham worked for?
Ken Denham has worked for Penn State University, Newrocket, and Unum.
How can I contact Ken Denham?
You can use AeroLeads to view verified contact signals for Ken Denham at Penn State University, including work email, phone, and LinkedIn data when available.
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