Ken Freeman

Ken Freeman Email and Phone Number

Senior eCommerce Product Owner @ AT&T Mobility
Flower Mound, TX, US
Ken Freeman's Location
Flower Mound, Texas, United States, United States
Ken Freeman's Contact Details
About Ken Freeman

I have 17 years of product management experience as a Product Marketing Manager/Director of Product Management. I have shipped more than 40 consumer software products, including applications for iPhone, iPad, Android, Mac, Windows, BlackBerry, Palm Pre, Windows Mobile and more. My expertise is in defining product vision and roadmaps and managing the project from the concept phase through the development phase and into the product launch.My strengths include:• Building Strategic relationships – I have built key relationships with Apple, Google, RIM, Palm, Microsoft, and Symbian that have resulted in special access to developer tools (SDK’s, API’s), invitations to participate in keynotes and special events, co-marketing activities, newsletters, joint press releases, and bundle marketing opportunities.• UI design and paper prototyping – I’m familiar with the user interface guidelines for iPhone, Palm Pre, and BlackBerry and can use developer tools and/or Photoshop to design and review user interface ideas.• Decision making – My expertise in the mobile industry and my understanding of the software development process allow me to make informed product decisions.• Agile Product Owner – Project leadership as cross-functional team leader, identifying and solving problems, driving decision making, meeting product feature and schedule goals and release dates.• User Personae & Competitive analysis – I have experience writing competitive product analysis, user personae, gathering market research, customer demographics, and analtyics.• Marketing messaging – I’ve developed marketing plans that include press releases, press tours and interviews, marketing collateral, tradeshow presentations, forum posts, twitter, etc.Specialties: Mobile software indusrty (iOS, Android, BlackBerry, Palm Pre, Windows Mobile, and more), product marketing and Agile project management, competitive analysis, defining product requirements, story writing, UI design, business development.

Ken Freeman's Current Company Details
AT&T Mobility

At&T Mobility

View
Senior eCommerce Product Owner
Flower Mound, TX, US
Website:
att.eu
Employees:
218956
Ken Freeman Work Experience Details
  • At&T Mobility
    Senior Ecommerce Product Owner
    At&T Mobility
    Flower Mound, Tx, Us
  • At&T Mobility
    Senior Ecommerce Product Owner
    At&T Mobility Jun 2013 - Present
  • Travelocity
    Mobile Product Marketing Manager
    Travelocity Jan 2012 - May 2013
    Travelocity
    • Speed & Innovation - Created new concept in last minute hotel booking with Hotel Deals by lastminute.com iPhone app and delivered from concept to launch in just 9 weeks. Reached #1 in US iTunes App Store travel category.• Customer Focus - Improved Travelocity iPhone app review rating from 2 to 4.2 by focusing on customer reported issues.• New Technology – Introduced the first credit card scanning payment option in a travel app, resulting in 40% of bookings choosing to scan their credit card instead of tapping all those tiny numbers.• Usability Testing - Moderated usability testing sessions using prototypes and collecting feedback that influenced current development iteration, saving development time and money.• Launch Activities – Coordinated marketing launch activities with $0 budget for launch of first iPad app for Travelocity, including promotion from Apple, bloggers, and Facebook and Twitter coverage resulting in more than 100,000 downloads in the first month and stayed in Top 10 Travel apps for more than a year and counting.• Performance & Reporting - Continual tracking of key performance indicators, including downloads, visitors, transactions, and conversion using Google Analytics and Adobe Insight.• Tools - VersionOne, Google Analytics, Adobe Insight, iOS User Interface Guidelines, Android User Interface Guidelines, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Keynote, Xcode, Interface Builder, Teradata SQL, OpinionLab, SDK’s from Crashlytics, Threat Matrix, and Millennial and Kochava ad networks.
  • Travelocity
    Product Marketing Manager
    Travelocity Oct 2009 - Jan 2012
    Travelocity
    Brainstorm, define and manage multiple innovative web, mobile and social projects.• Developer API’s & Feeds - Manage developer relationship for API’s and data feeds with Google, Yahoo!, Kayak, and others.• Product Innovation - Created new Travelocity Dashing Deals daily hotel Flash Sale product, which included web, mobile, and Facebook versions.• New Web Services - Led and managed new Micro Review Platform, a set of services and mobile and web applications delivering a new category of customer reviews and customer problem resolution.• Loyalty Programs - Researched various concepts for a loyalty program. Worked with stakeholders from finance, marketing, customer service, and engineering to define requirements.
  • Mark/Space, Inc.
    Product Marketing Manager/Director Of Product Management
    Mark/Space, Inc. Apr 2003 - Oct 2009
    • Define product roadmap strategy, as well as individual product requirements and features• Increased product offering from a single product to a product line including five products, earning 4.5 out of 5 mice ratings in Macworld magazine and resulting in a 5x increase in revenues• Manage various groups and direct reports including, Project Managers, Customer Support, Quality Assurance, Web Development, Localization and Documentation• Continual project tracking, managing change, and communicating status to the core team, as well as upper management• Provide company-wide product training for new products• Build and manage business development and technical partner relationships with Apple, Microsoft, Research in Motion, Palm, Symbian, UIQ, and Danger• Public speaking at tradeshows, conferences and radio show appearances
  • Palm, Inc.
    Product Marketing Manager
    Palm, Inc. Feb 2000 - Mar 2003
    • Managed three releases of Palm Desktop software in multiple languages, including the transition from Mac OS 9 to Mac OS X and UI redesign of Palm Desktop 4.0 for Windows• Grew and sustained the number of Palm Desktop downloads to more than 500,000 per month for two years running• Defined synchronization requirements between Palm handhelds and Microsoft Outlook• Introduced Palm’s first pay-for electronic software download (Palm OS 3.5 software upgrade)• Evangelized Palm Desktop SDK for Windows and Conduit Development Kit for Mac OS X to third-party developers• Reviewed and approved online help and end user documentation for technical accuracy
  • Prosoft Engineering
    Product Marketing Manager
    Prosoft Engineering Mar 1998 - Sep 1999
    • Established product positioning and marketing messages for Novell NetWare Client for Mac• Developed educational and corporate volume licensing pricing and channel programs• Coordinated trade show events at Networld+Interop, Macworld Expo in San Francisco and New York, Novell’s BrainShare in the US, Europe, Japan, UK and Australia
  • Corel Corporation
    Product Marketing Manager
    Corel Corporation Mar 1996 - Mar 1999
    • Managed two releases of Corel WordPerfect 3.5 for Macintosh from concept to launch• Developed and communicated business plans, sales forecasts, and field sales tools• Produced and presented user group and tradeshow demonstrations
  • Novell
    Technial Services Product Support Champion
    Novell 1995 - 1996
    • Campaigned for customer reported feature enhancements and bug fixes during the design and development of new products• Researched and resolved escalated customer reported problems and communicated resolutions back to end users by directly contacting them via email or telephone• Conceived new methods to improve team productivity and efficiency including developing a call tracking database to record common calls and other metrics, documented and provided instruction on best practice troubleshooting techniques
  • Wordperfect, Inc.
    Senior Technical Research Specialist
    Wordperfect, Inc. 1990 - 1994
    • Developed excellent knowledge of Mac OS and technical troubleshooting skills• Resolved 40 to 60 customer telephone support calls per day requiring excellent troubleshooting, and polished phone communication skills• Wrote technical information documents outlining customer reported problems and solutions that were added to a resolution database to assist other specialists

Ken Freeman Skills

Product Management Mobile Devices Competitive Analysis Mobile Applications Business Development Cross Functional Team Leadership Strategic Partnerships Product Marketing User Interface Design Strategy Management Software Development E Commerce Product Development Leadership Google Analytics Marketing Program Management Agile Project Management Time Management

Ken Freeman Education Details

Frequently Asked Questions about Ken Freeman

What company does Ken Freeman work for?

Ken Freeman works for At&t Mobility

What is Ken Freeman's role at the current company?

Ken Freeman's current role is Senior eCommerce Product Owner.

What is Ken Freeman's email address?

Ken Freeman's email address is iken@me.com

What is Ken Freeman's direct phone number?

Ken Freeman's direct phone number is +121434*****

What schools did Ken Freeman attend?

Ken Freeman attended Brigham Young University - Mba, Brigham Young University, Lds Employment Center, Right Managaement.

What skills is Ken Freeman known for?

Ken Freeman has skills like Product Management, Mobile Devices, Competitive Analysis, Mobile Applications, Business Development, Cross Functional Team Leadership, Strategic Partnerships, Product Marketing, User Interface Design, Strategy, Management, Software Development.

Who are Ken Freeman's colleagues?

Ken Freeman's colleagues are Colin Dana, مي القحطاني, Brad Rich, Denny Torres, Jesus Reyes, Fran Freeman, Siva Balla.

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