Kendra A. Email & Phone Number

Saint Paul, Mn, Us

New Brighton, Minnesota

New Brighton, Minnesota

Saint Paul, Minnesota

Oversee and manage a large reimbursement team of 21 direct reports and 10 indirect reports on daily functions including insurance verification, medical documentation, and prior authorization within Revenue Cycle Management for high dollar respiratory DME. Responsibilities include: recruiting, performance management, employee training, career development, collaborate with all supervisors and management across Revenue Cycle Management for effective end to end process improvements.• Built Reimbursement Specialist metric tracking spreadsheets for team and individual goals. • Excel Co-Trainer for Hill-Rom Staff• Professional Women’s Group Member• Corporate Social Responsibility Committee Member

• Managed administrative support staff on daily tasks including: setting goals and expectations, performance, prioritizing workload, and approving time cards and vacation requests.• Built, implemented, and maintained business maintenance plan.• Managed Home Modification and Waiver Program.• Main point of contact for all building related issues and maintenance.• Created schedules and trainings for all new hires, and maintained confidential and compliant employee files.• Generated and managed company expense reports.• Developed PDF forms for internal and external use utilizing Adobe. • Maintained all conference room schedules and set up events, and trainings.• Processed and updated confidential audit and billing reports.• Collected and analyzed departmental benchmarking and produced monthly sales summaries, and audits.