Kendra Beard Email & Phone Number

Durham, Nc, Us

• Monitor installation of the network to develop and document network procedures, while overseeing all departmental communication requirements• Provide network support by assisting management in administering and designing the network system• Technical Lead consultation on LAN/WAN project• Analyze network and phone system performance to sure it stays at 90-100%• Oversee and manage service vendor performance on tier 3 tickets and project-related tasks.~Identify and analyze data with the goal of providing actionable information to internal stakeholders and to inform client facing reporting and other communications

Durham, Nc, Us

• Responsible for installation, layout and maintenance of all network components.• Plan, design, analyze and provide technical support for data communications network or group networks.• Conduct research and evaluation of network technology and recommend purchases of network equipment.• Manage telephone requests by scheduling repairs and ensuring completion, processing billing invoices, and documenting help desk activities• Provide technical assistance and coordinating telephone system requests• Monitoring installation of the network, developing and documenting network procedures, and overseeing all department’s communication requirements• Provide network support by assisting management in administering and designing the network system, performing equipment installations, monitoring the core network for optimal performance

Bachelor Of Computer Science, Information Technology

Associate Of Arts And Sciences - Aas, Business Administration: Project Management

Network Management, System, Networking, And Lan/Wan Management/Manager