With over six years of professional experience in customer engagement and order management, I am currently enriching Whirley-DrinkWorks! with my expertise in relationship building and a commitment to exceptional service. My mission is to streamline processes and enhance customer satisfaction, leveraging my skills to align with the company's culture of innovation and customer-centric values. My role allows me to bring diverse insights and collaborative approaches to our dynamic team.In my current role as an Account Specialist, I manage customer orders from inception to execution, ensuring seamless communication via phone and email. I partner with our Art Team to create custom product designs, demonstrating my proficiency in utilizing various systems including ERP and SharePoint. My focus on teamwork and effective communication has been pivotal in executing the final production of customer products and driving sales.