• Lead laboratory associate for a leading manufacturer of antibodies, viral antigens, and recombinant proteins. I assisted the company in providing innovative life science solutions and building trusted partnerships.• Guided the company's focus in offering products and services that help to advance the development of diagnostic assays.• Enabled laboratory associates by providing assistance and strong work ethic to ensure projects are completed carefully• Managed new hire laboratory associates in the company processes and standard operating procedures, which improved performance by 85%• Provide excellent stakeholder management to enable proper handling of all customer relations to ensure repeat business• Managed deviations from written production documents or standard operating procedures to supervisors and managers, which decrease risk in the lab and ensure workflow was moving smoothly• Launched production schedules which ensured that antibodies are preserved in the ri

• Provide administrative supervision and accountability to the Nurse Practitioner of the healthcare practice• Successfully managed social media, which resulted in 3x more website visits, and a 300% increase in follower count.• Supervise key processes and company initiatives to ensure efficient call quality assessments.• Meet and exceed productivity goals including appointment setting and patient verification• Prepare, proofread, edit, and finalize incoming and outgoing documents and reports • Operate high volume phone calls, collect payments, and schedule patients accordingly in a fast-paced environment.• Convey exceptional data entry by utilizing database system for over 100 patients to ensure accuracy of information

• Develop communication pipelines and disseminate time sensitive information from President to board members • Gather data and responses from briefings and use findings to prepare reports on behalf of the organization, resulting in accurate documentation of progress.• Responsible for organizing events and collaborating with different organization leaders, which assisted in the growth and outreach of our organization by 50%• Secured new members by analyzing effective outreach tactics such as on-campus and social media presentations