Kendra Holland

Kendra Holland Email and Phone Number

Human Resources Shares Services Specialist II @ VCU Health
Virginia, United States
Kendra Holland's Location
Henrico, Virginia, United States, United States
Kendra Holland's Contact Details

Kendra Holland work email

Kendra Holland personal email

n/a
About Kendra Holland

I am a Human Resources Coordinator with a Criminal Justice Degree and Sheriff’s office experience. I am a master organizer who loves to create order out or chaos after thorough research and with a laser focus on details. I am a careful observer of people and adept at bringing out the best in each of them. I have an Insatiable curiosity to constantly learn new words, new subjects and new processes – and meet new people. I have an exceptional ability to convey information effectively and concisely both verbally and in writing.Prior to beginning my career at Capital One, I graduated from Virginia Commonwealth University with a Bachelors of Science degree in Criminal Justice. Upon graduation, I went on to pursue a career in law enforcement at the Richmond City Sheriff's Office. While there for almost 10 years, I obtained an immense amount of knowledge of the Criminal Justice system. Although it was extremely rewarding to work with and service the community, I realized I had a passion to pursue other career opportunities. When I am not working you can usually find me curled up with a good book or spending time quality time with family and friends. I make a point to learn or new word or new process daily..I know it sounds cliche, but I love learning new things. I believe that is one of the reasons why I was so interested in working in banking Specialties: Financial Services, Banking, Credit Card, Fraud Investigations, Fraud Detection, Disputes Resolution, Virginia, Criminal Justice Degree, Sheriff's Office, law enforcement, Leadership Development Program, Training, Teaching, Public Speaking, Work At Home

Kendra Holland's Current Company Details
VCU Health

Vcu Health

View
Human Resources Shares Services Specialist II
Virginia, United States
Website:
vcuhealth.org
Employees:
11242
Kendra Holland Work Experience Details
  • Vcu Health
    Human Resources Shares Services Specialist Ii
    Vcu Health
    Virginia, United States
  • Vcu Health
    Human Resources Shared Services Specialist
    Vcu Health Sep 2024 - Present
    Henrico, Va
    -Effectively deliver HR services in collaboration with VCUHS leadership and business units-Respond to basic inquiries by referring to the Knowledge Base and SOP's according to department process standards regarding HR policy and procedures, benefits, recruiting and compensation-Resolves routine to moderately complex issues by utilizing all resources and tools available for proper proper response or action in a timely and accurate manner-Process transactional and consistently and accurately utilize the case management system to create, modify and close resolved caseswork -Influence team members by directing them to Knowledge Base and provide them with instructions on how to complete tasks independently
  • Richmond National
    Human Resources Coordinator
    Richmond National Sep 2023 - Mar 2024
    Glen Allen, Virginia, United States
    Supports HR, Benefits, and Payroll related functions including benefits plan administration, Open Enrollment, and renewal. Provides guidance to employees seeking HR support•Assists with New Hire Onboarding and Orientation•Maintains detailed employee records and documents•Verifies working hours and pay rates and ensures the payment of all employees•Assists Chief Human Resources Officer in all facets of the payroll and benefit functions•Assists Talent Acquisition Specialist in all facets of the Recruiting Process•Maintains Employee database (Namely) and files and ensures compliance with required benefits notice•Assists with employee benefit enrollment and answers questions about eligibility•Support benefits enrollment by conducting information sessions and directing employees to the correct resources•Computes salaries, benefits and wages accurately •Provides clerical support to the HR department including record-keeping, file maintenance, and HRIS data accuracy. •Performs other duties as assigned.
  • Richmond National
    Underwriting Assistant
    Richmond National Aug 2022 - Sep 2023
    Glen Allen, Virginia, United States
    •Assisted in training members of the corporate services team•Reviewed and clear incoming submissions in accordance with submission workflow.•Assisted in the review of new and renewal submissions to determine if they meet underwriting criteria, and for completeness of documentation•Reviewed documentation as received and input into the underwriting file. •Prepared and process manual binders, policies, and endorsements for issuance in accordance with Underwriter instructions.•Coded premium for manual policies in accordance •Underwriter instructions and with manual workflow.•Set-up and diary for follow-up of requested documentation and information.•Followed up for responses to quotes for both new and renewal business.•Ordered loss inspections and premium audits per division guidelines, diary for receipt, and follow-up as needed.•Prepared and send Notices of Cancellation, as requested. •Researched, documented, and maintained reference materials, as requested.•Other duties as assigned by the Division Manager
  • Capital One
    Fraud Detection Coordinator
    Capital One Feb 2019 - Aug 2022
    Communicated with customers via letters and inbound/outbound calls regarding fraud claims in order to effectively service their needs. Provided quality customer service to customers in order to protect them from fraudulent activity on their account. Conducted investigations on fraud claims to determine the validity of the accounts. Verified account activity and ensure customer identity while updating account activity when necessary.● Earned ROAR Top 5% for first Quarter 2021● Recognized for Top 5% ranking in Second Quarter 2021● Earned FDO’s Finest in May 2021● Associate Engagement Lead for team and member of department AE group● Invited to participate in Step Up leadership development program● Earned Very Strong rating on Year-End Evaluation for 2020● Chosen by manager to review backlogged fraud cases to determine their status.● Selected by manager to conduct side-by-sides with new hires, peers and agents on lend to the department.● Tapped by manager and Senior Unit Manager to participate in a lend to gain knowledge on multiple systems and share that knowledge with the team.
  • Richmond City Sheriffs Office
    Court Services Office Assistant
    Richmond City Sheriffs Office Jul 2009 - Dec 2018
    Answered written and telephone inquiries from the public and courthouse personnel about jury office management. Collected and processed fees for service and prepare daily deposit slip at the close of business. Searched for outstanding warrants on inmates in VCIN and Henrico County’s database. Answered telephone inquiries from the public regarding inmate information and from local state agencies who needed inmate information. Trained new employees on operating systems used in the department which resulted in more knowledgeable employees who were able to assist when there was a need and the organization as whole was more productive. Input legal documents into the database in a timely manner to ensure that officer can serve the documents prior to the court date● Invited to join the Sheriff’s Association ● Recognized for consistently being the top performer in the department ● In charge of organizing and implementing morale events for the team
  • The Goddard School
    Assistant Teacher
    The Goddard School Aug 2009 - Jun 2010
    Effectively communicated with parents on a daily basis about their child’s developmental process and any changes in the child’s routine that was observed. Worked closely with the lead teacher to enhance the educational environment and promote a healthy learning experience for all the studentsMaintained clear and concise record keeping skills in order to ensure that each student was accounted for.
  • Victory Lady Fitness
    Front Desk Receptionist
    Victory Lady Fitness May 2006 - Sep 2006
    Henrico, Virginia
    Attended monthly store meetings to discuss the direction of facility and to ensure that all monthly financial goals were being met. Operated a multi-line phone and made sure that all customer service needs were met upon entering the facility. Reviewed all monetary transactions receipts to ensure that all drawers were balanced correctly at the end of each day
  • Victoria'S Secret
    Sales Associate
    Victoria'S Secret May 2005 - Nov 2005
    Glen Allen, Va
    Greeted and answered inquiries regarding merchandise in order to increase sales in the store and provide a positive shopping experience for the consumer. Attended store meetings bi-weekly to discuss the direction and sales goals for the month. Ensured that all money taken in was accounted for and all cash registers were properly balanced at the close of business.
  • Carpet America
    Office Assistant
    Carpet America Jan 2004 - Sep 2004
    Henrico, Virginia
    Handled the bookkeeping through the use of QuickBooks software. Ensured that everyone received quality customer service upon entering the business.
  • Jcpenney
    Sales Associate
    Jcpenney Jul 2002 - Dec 2002
    Henrico, Va
    Trained and coached new employees on duties and responsibilities of the company in order to maximize selling proficiency. Put new merchandise on the shelves and ensured that all merchandise was removed from the fitting rooms and put back in the proper area. Review bank slips and checked to make sure that all cash registers were properly balanced

Kendra Holland Education Details

Frequently Asked Questions about Kendra Holland

What company does Kendra Holland work for?

Kendra Holland works for Vcu Health

What is Kendra Holland's role at the current company?

Kendra Holland's current role is Human Resources Shares Services Specialist II.

What is Kendra Holland's email address?

Kendra Holland's email address is ke****@****nal.com

What schools did Kendra Holland attend?

Kendra Holland attended Virginia Commonwealth University, John Randolph Tucker High School.

Who are Kendra Holland's colleagues?

Kendra Holland's colleagues are Madeleine Ramsey, Savannah Mclean, Anna Henderson, Np-C, Rachel Winston, Dan Poliakoff, Mary Frances Beach, Aminata Kamara.

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