Kendra Lightner Email & Phone Number

Mobile, Alabama, United States

Resolve client billing problems by collecting direct payments and setting up payment plans.Prevent returns to delinquency using follow up strategies for different account types.Ensured adherence to federal,state and local regulations governing debit collection practice.Handle outbound/ inbound with consistent service quality and excellent success.

United States

talk to customers over phone, email, online chat or social media to resolve their questions or concerns. maintain and update customers information if necessary. calmly attempt to resolve and deescalate any issues. response requests for assistance and/or possible processing for credit cards authorizations. provide feedback reports on call issues related to.

The specialist will perform the following daily functions as part of the collections function. Proactively make supervisor outbound phone calls. Handle inbound supervisor phone calls.contact and respond to customers through e-mail and multi-channel efforts. Work with internal departments to resolve disputes Follow up with customers and internal departments.

Sandy, Utah, United States

proactively contact and response to customer email and multichannel efforts. responsible for engaging license appraisers and different states to enlist with home base. ensure all vendors are satisfied and all inquiries are addressed. assist team and problem files and escalating if required. process and encompass orders as they are received. miscellaneous.

Utah, United States

obtaining clients information by answering telephone calls. interviewing clients and authorized users for the accounts. utilize various skip tracing techniques and recovery strategies to locate right parties in order to negotiate payment arrangements. research customer's complaints and provide written solutions to our business partners.

Salt Lake County, Utah, United States

responsible for maintaining the safety and security of ramp at all times. monitoring customer safety during boarding and deplaning. Marshall aircraft on the ramp. transfer cargo including luggages to other gates, airlines and or passengers. loading / unloading sorting and transferring baggage, freight and company material. service aircraft as needed.

Education record

High School Diploma