Kendra Mccoy Email and Phone Number

• May 2016 – relocated to San Francisco Distribution Center from New Jersey Distribution Center• Maintain and grow a $3.1M territory through new accounts and deeper account penetration • Develop lasting relationships with customers through excellent customer service and support of their business • Support new product programs from Dawn Foods through placement of programs into accounts and provide management feedback on new product programs• Aid customers in growth of their business through product mix analysis and follow-up with either sku rationalization or product line growth • Update and use daily call sheets to reduce occurrence of late and forgotten orders by customers and to effectively map out and plan daily visits• Manage and document customer relationships with weekly planning sheets and quarterly goal sheets• Train new Sales Reps in sales techniques and personal best practices• Coach Sales Reps in identifying product opportunities and conflict resolution• Keep all accounts current with AR terms and address payment issues as they arise• Provide feedback to warehouse on quality issues and follow through on product returns and recalls• Maintain a full funnel of prospective new accounts and work with AR, Master Data, Transportation and Customer Service to manage the new customer process from application through set-up in the system and first initial delivery• Work closely with Brokers on product offerings, education, training, and solutions so they have better market success with In Store Bakery customers

• Maintain a well merchandised department that drives sales and maintains margin while beating same store sales for all periods• Responsible for supporting and encouraging growth of all bakery employees through proper training and continuous learning • Manage the hiring process from posting jobs, identifying candidates, interviewing, and negotiating and extending job offers• In charge of all disciplinary actions for bakery employees from corrective action plans through dismissal • Responsible for proper bookkeeping, ordering practices and food handling• Accountable for financial success of department through proper product mix and meeting of all projected sales and budgeted cost of goods sold • Sustain a well-organized department through implementation of product par systems and department cleaning schedules• Plan and forecast sales numbers for major holidays, which includes purchasing for product and creating production schedules for production team• Responsible for weekly department schedule and managing of all employee Time Off requests• Arrange and implement cross-merchandising displays with other departments to lift sales• Perform all employee reviews objectively and within a timely manner

Assisted the Bakery Manager in all functions and capabilities. Specifically, but not limited to:• Maintain a well merchandised department that drives sales and maintains margin while beating same store sales for all periods• Responsible for supporting and encouraging growth of all bakery employees through proper training and continuous learning • Manage the hiring process from posting jobs, identifying candidates, interviewing, and negotiating and extending job offers• Responsible for proper bookkeeping, ordering practices and food handling• Accountable for financial success of department through proper product mix and meeting of all projected sales and budgeted cost of goods sold • Responsible for weekly department schedule and managing of all employee Time Off requests• Arrange and implement cross-merchandising displays with other departments to lift sales

• Relocated to New Jersey in August 2011 and transferred within the company• Responsible for purchasing, receiving and organization of all product within the department• Accountable for financial success of department through proper product mix and meeting of all projected sales and budgeted cost of goods sold

• Responsible for purchasing, receiving and organization of all product within the department• Help plan and forecast sales numbers for major holidays, which includes purchasing for product and creating production schedules for production team• Maintain a well-organized department through implementation of product par systems• Accountable for financial success of department through proper product mix and meeting of all projected sales and budgeted cost of goods sold