Kendra Mcdonald Email & Phone Number

Leads a team of 8 Client Support Coaches and 5 Blog Contractors to deliver an excellent customer experience to clients, meeting their marketing and website hosting needs.Interviews and trains new employees.Works in conjunction with teams of Graphic Designers, Website Developers, and Pay Per Click Ad Specialists to deliver quality marketing materials, websites, and ad campaigns for clients.Participates in regular marketing coaching calls with clients, taking detailed notes and following up with clients after calls.Acts as a main point of contact for over 80 clients, assisting with any marketing needs and addressing potential concerns proactively.Led the initiative for developing a new internal blog posting system.Executes and monitors website SEO performance.Helps clients optimize their Google Business Profile and post to Facebook.Assisted in developing an internal Learning Management System.

Feasterville-Trevose, Pennsylvania, United States

Phone and email communication with customers and suppliers.Recording time and processing payroll in Quickbooks.Paying supplier invoices, data entry, credit card reconciliation, and maintaining the purchase order log.Filing and organization.

Feasterville-Trevose, Pennsylvania, United States

Educating clients about spa and services, and recommending products and services to clients after assessing their unique needs.Front desk management, client information intake, appointment scheduling and confirmation, cash management, bookkeeping, office cleaning and organization, and preparing brochures and marketing materials.Running cryotherapy sessions and other wellness services while providing exceptional customer service.

Bryn Athyn, Pennsylvania, United States

Assisting client with various caretaking needs during an overnight shift, with compassion and care.

Blue Bell, Pennsylvania, United States

Making and preparing culture media, preparing reactants, streaking plates with bacterial cultures, and organizing and cleaning the lab.

Southampton, Pennsylvania, United States

Cash management, overseeing and leading the shift, preparing coffee and drinks for customers, cashier, cleaning, and training new employees.Worked with a team of baristas to deliver quality customer service and an uplifting customer experience.Addressed difficult customer situations with tact and empathy.