Kendra Meade

Kendra Meade Email and Phone Number

Relationship Manager, Carrier/VAR @ Spectrum Enterprise
Kendra Meade's Location
Columbus, Ohio Metropolitan Area, United States, United States
Kendra Meade's Contact Details

Kendra Meade personal email

n/a

Kendra Meade phone numbers

About Kendra Meade

Kendra Meade is a Relationship Manager, Carrier/VAR at Spectrum Enterprise. She possess expertise in sales, direct sales, solution selling, telecommunications, account management and 15 more skills.

Kendra Meade's Current Company Details
Spectrum Enterprise

Spectrum Enterprise

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Relationship Manager, Carrier/VAR
Kendra Meade Work Experience Details
  • Spectrum Enterprise
    Client Services Manager
    Spectrum Enterprise Feb 2017 - Present
    Stamford, Ct, Us
    Liasion for high value/revenue (VIP) Spectrum Commercial customers. Customer Advocate - As an advocate for the VIP customer, provide leadership support for all functional teams as they pursue resolution of customer issues. Guide support personnel with account profile audits to ensure they're correctly updated and managed.Customer Escalations - Work with internal functional areas to ensure the customer issues are addressed with the proper urgency. Provide proactive monitoring when available and evaluate internal processes for improvement.Account Activity - Track and report on customer account trends with regular summaries provided to Spectrum leadership and the customer. Review installation, service, and maintenance activities to ensure the overall success as it aligns with the customer's initiatives. Issue Resolution Management - Monitor and respond to customer technical support and billing issues, taking appropriate action to ensure timely resolution of all open actions. Escalate complex issues and provide leadership, bring together the required support teams to collaboratively resolve the customer issue. Manage delivery of post-mortem / root cause analysis as required.
  • Time Warner Cable Business Class
    Inside Sales Manager- Account Management
    Time Warner Cable Business Class Jan 2016 - Nov 2016
    Stamford, Ct, Us
  • Time Warner Cable
    Business Account Manager
    Time Warner Cable Mar 2014 - Jan 2016
    Stamford, Ct, Us
    Outbound account sales consultant for small medium businesses in the Midwest Area. Highly focused on consultative selling techniques and building prolonged sales partnerships within the small business spectrum.
  • Verizon Wireless
    Sales Representative
    Verizon Wireless May 2008 - Mar 2014
    Basking Ridge, Nj, Us
    Commissioned sales associate with proven track record in solutions selling. Highly successful in a building a total communications solution for my customers. Achieved sales performance standards of top 5% of sales representatives within the midwest area for Verizon. Experience leading and building a motivated sales team.
  • Appalachian Wireless
    Indirect Channel Sales Supervisor
    Appalachian Wireless Nov 2007 - Apr 2008
    Ivel, Ky, Us
  • Appalachian Wireless
    Retail Sales Associate
    Appalachian Wireless Jul 2005 - Nov 2007
    Ivel, Ky, Us

Kendra Meade Skills

Sales Direct Sales Solution Selling Telecommunications Account Management Customer Retention Customer Satisfaction Cold Calling Selling Management Sales Operations Wireless Team Leadership Customer Service Customer Experience Salesforce.com B2b Time Management Call Centers Sales Process

Kendra Meade Education Details

  • Ohio Dominican University
    Ohio Dominican University
    Master Of Business Administration (M.B.A.)
  • University Of Pikeville
    University Of Pikeville
    History/Anthropology

Frequently Asked Questions about Kendra Meade

What company does Kendra Meade work for?

Kendra Meade works for Spectrum Enterprise

What is Kendra Meade's role at the current company?

Kendra Meade's current role is Relationship Manager, Carrier/VAR.

What is Kendra Meade's email address?

Kendra Meade's email address is ke****@****rum.com

What is Kendra Meade's direct phone number?

Kendra Meade's direct phone number is +161429*****

What schools did Kendra Meade attend?

Kendra Meade attended Ohio Dominican University, University Of Pikeville.

What skills is Kendra Meade known for?

Kendra Meade has skills like Sales, Direct Sales, Solution Selling, Telecommunications, Account Management, Customer Retention, Customer Satisfaction, Cold Calling, Selling, Management, Sales Operations, Wireless.

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