Kendra Pace Email & Phone Number

Oklahoma City, Oklahoma, United States

Oklahoma City, Ok

· Manages the operational, financial, quality, and regulatory compliance for the medical group of 11 providers. · Responsible for operational clinic site management for 3 clinic locations. Assist with Buprenorphine/Naloxone Inductions and follow up education and care for patients that are undergoing behavioral therapy treatments for addiction. · Develop annual clinic budgets for all cost centers associated with the department for efficient, accurate, prudent and fiscal management of the clinic· Compile data and analysis to make recommendations for increasing profitability of the practice· Initiates open positions, recruitment process, interviews and makes the hiring decisions for the clinic· Evaluates employee work performance and determines merit increase· Work with IMG finance department to develop physician financial reports· Handle employment issues with policy and procedure according to employment law standards.· Meets with Medical Directors and physicians informing them of financial and operational budgets and issues· Solicit quality and process improvement to continually improve patient and provider satisfaction and safety

Yukon, Ok

· Responsible for the day-to-day operations by facilitating the development, implementation and monitoring of services, quality, and the utilization of standards by caregivers and providers. · Implemented policies and procedures to heighten safety and security for the patients, caregivers, providers and to be within compliance of the zero-harm culture. · Huddle Board implementation and first to offer Skype as a daily option to staff that are unable to attend due to patient care or busy schedules.· Manages marketing processes. · Develop effective relationships at all levels of the organization to influence positive outcomes.· Ensures the consistent and effective execution of key systems and processes that make effective use of organizational resources.· Planning and direction of the clinical areas to measure and monitor, assess and improve clinical services.

Oklahoma City Metropolitan Area

· Developed the infrastructure of the Nuclear Cardiology Department for the physicians of OU Physicians in 2008.· Work with Department of Environmental Quality (DEQ), Department of Transportation (DOT) and the Radiation Safety office to maintain the radioactive materials license to utilize and transport radioactive tracers and maintain patient safety and optimal imaging.· Designed a departmental Protocol and Procedure and Laboratory Safety Manual for OU Physicians and revamped the manual for the OU Medicine Cardiovascular Institute after obtaining a new camera system and hospital protocols and procedures. I assisted with the Protocol and Procedure Manual for OU Physicians Heart, Lung and Vascular Institute in 2016.· Work with the billing office to ensure proper ICD and CPT codes are being billed for optimal reimbursement. · Designed a patient care brochure and followed it through legal and printing to educate the patients, decrease no show rates, maintain patient satisfaction as well as compliance and increase revenue.· Educate schedulers and front desk staff on patient preparation and testing details.· Alongside the Master Scheduler, built the scheduling template for the department to ensure maximum productivity.· Established accreditation and maintained for 9 years through the American College of Radiology Association (ACR).· Designed and implemented a physician peer review system with ACR guidelines to assess the quality of studies and reporting by the providers to address any inconsistencies within the department to maintain quality reporting and imaging procedures. · Implemented a new adult cardiology PACs platform, SYNGO, for process improvement. · Chairman of the Patient Experience Committee for OU Medicine Cardiovascular Institute.· Recruit, Interview, Supervision and Evaluation of staff within the department.

Norman, Ok

· Designed the infrastructure of the Nuclear Cardiology department for Dr Muhammad Salim. · Assisted the clinic manager in setting and maintaining a departmental budget, purchasing, billing, marketing and maintained employee personnel files.

Norman, Oklahoma

· I worked as a staff technologist in the general Nuclear Medicine Department performing general as well as cardiac studies. · Performed quality control measures on the equipment and camera systems.

Oklahoma City, Oklahoma Area

I served as a public relations and education specialist for Astellas Pharmaceuticals. In this role, I helped to smoothly transition both physicians and staff with their pharmaceutical stress agent. In this role, I trained the facility on how to mainstream the drug into patient care and education as well as billing and protocols to increase capital and deliver advanced patient care.

Bachelors Of Science In Radiological Technologies/ Nuclear Medicine, Nuclear Medical Technology/Technologist, Bachelors

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