Customer service in a local Ice Cream shop-Uphold the values of the company by delivering friendly and meaningful service to a population of mostly tourists -engaging with customers to provide a welcoming experience -Cleaning and money handling duties

Organized and managed live events of 100-200 guests Handled all accounting, merchandising, payroll and taxes for members Managed branding marketing and social media communications with a staff of 1-4 employees Scheduled meetings, in person and via zoom, coordinated with venues across the US to secure housing food and transportation for 3 profitable national tours

- Completed high volume inbound and outbound calls to assist members with navigating their health insurance.-Submitted billing claims on behalf of members-Built rapport with members to the resolution of their requests-Navigated various databases and programs often troubleshooting technical issues for members on the company App

-Entered and maintained high volumes of data from source material to a computer- connected terminal-Demonstrated the ability to troubleshoot program issues -Organized and processed spreadsheets in MS Excel-Monitored and cross checked the accuracy of data being entered

-Managed inbound calls to enter data on behalf of third party sales reps-Navigated an extensive operating system for tracking data and billing customers.-Ran credit checks, and payments using ACH request and ID verification.-Was offered promotion early into employment for demonstrating exceptional understanding of the job material.- Had successful interactions with sales reps and was often requested for my help by callers.