Kendra Wolfe Email & Phone Number

My day-to-day responsibilities as a service coordinator include: 1. Client Management: I handle client intake from our three Managed Care Organizations (UHC, Amerigroup, BCBS) and ensure continuous client acquisition to support branch growth. 2. Staff Recruitment and Training: I interview candidates for Home Health Aide positions weekly to maintain adequate staffing. This includes running background checks, conducting onboarding training, and managing ads and Hireology updates bi-weekly. 3. Staff and Client Monitoring: I oversee 70+ home health aides and clients, ensuring compliance with authorized hours and proper clocking in/out procedures, including GPS verification and timesheet submissions. 4. Daily Communication: I maintain daily contact with home health aides to ensure they meet compliance standards, and I check in with clients weekly to address any service issues or complaints. 5. Payroll and Scheduling: I set pay rates, award raises, and manage profiles and schedules in Axis Care, ensuring payroll processes are accurate and billable to our MCOs. 6. Documentation and Compliance: I handle extensive documentation, including client and caregiver paperwork, and ensure everything is uploaded and printed for annual state inspections. 7. Incident Reporting: I file Reportable Event Forms for incidents such as injuries, hospital visits, or other issues, ensuring detailed reports are submitted to the appropriate MCO, Care Coordinator, DIDD and APS for investigation. 8. On-Call Responsibilities: I participate in rotating on-call schedules for afternoons, weekends, and holidays, often working additional shifts.

United States

I was a Sales Representative for a Plus Size clothing store located Nationwide. I promoted our Brand of clothing not only physically in the store’s by wearing new collections but also through our Instagram page and the occasional News.My job was to not only about making a sale. My job was to also inspire women of all shapes and sizes who may not had the Confidence or Knowledge on how to Dress themselves or their body type. I continued to put work with the company Part time on weekends after going with other job opportunities.

United States

I received my CNA license in 2020 after working as a Home Health Aide at Home Instead for a year prior. A family I was caring for had encouraged me to expand into the Medical aspect of my Career. Due to Covid and the Pandemic I did not continue working in our Nursing Facilities…Independent living and nursing homes were understaffed and overworked. I chose to be a Home Health CNA. My role in this positions was not only caring for a person’s personal and attendant care such as Bathing, Toiletries, light housekeeping, errands, etc. but also their emotional care…Companionship plays a big role in any medical job you do assisting a person on a day to day.Caring for a member in their home makes your job lighter as they are more cooperative to receive care in the comfort of their home rather than in a Facility, residents seem to be more redundant on getting the care they require if residing in a Facility. Working with people in their homes are commonly more verbal as to any issue or situation they are facing. The job can be Physically exhausting but end of the day is Mental Rewarding. I always encourage being able to separate work from home , but the people you meet in this field become more than just a client..you care for them the same as you’d care for your own family. My overall goal in this field is to give someone the care I would want to receive if the roles were versed.People are not easy to please but they are easy to understand. Listening and hearing their concerns and their needs is how you will learn to care for that person and keep them comfortable. As of 2024 my CNA License is renewed and valid and I will continue to work in and out of Medical/ Non Medical Healthcare utilizing my license.

United States

SEASONAL POSITION:Rapid 1 week training.During this employment I was assigned to call out to any new customers inquiring about receiving a loan. This process consumed of Building that Customers profile, Employment Verification, Bank Deposit verification, Loan agreement paperwork, verifying credit scores, and making sure each member meet the minimal requirements for the amount of loan they are requesting. Going over APR and Interested rates with the customers before agreeing and accepting the loan. After verification sending the loan over to the last party to be approved. Once approved I was in charge with giving the member scheduled payment dates and confirming their deposit. Documenting and notating their account accordingly.

United States

Full time Manager for Domino’s Pizza. My role for this Manager position was offered within 2 months of employment.One role for this job was to prepare all food order, label and box, and set aside for my Delivery Driver’s or walk in Customers.Aside from all preparation of food before, during and after each shifts, I had to make sure each employee was doing the task assigned to them on the chores list that I made for Morning, evening, and night shifts. Each employee was checked daily for dress code in additional to making sure all employees were following state protocols. I worked mornings as an opener and most weekend nights as a closer. Staffing and managing over a dozen employees while maintaining volume of people that come in. During our slower moments I would spend mornings prepping for the next managers shift and making sure all drivers had a bank ready before driving. Each morning I had to take the Deposit to the bank and finish any prior paperwork for Inventory. Night shifts consisted of Cleaning the store making sure all items are restocked and each station is Sanitized and meeting Health Code Standards. On top of the expected closing routine I also counted inventory, ordered what was needed for our next day truck delivery and checked out each delivery driver after their shift had ended. Each night i was in Charge of closing out the register drawers counting and documenting all paper and paperless transactions.

United States

SEASONAL POSITION:I started with this company as a Document Processor and moved between both processing and Phone Agent.As a Document processor my role was to make sure all documents had met state’s guidelines before approving students from all throughout the United States.Meeting with Families inquiring about Online school and Examining all paperwork that is needed based off of their initial application including but not limited to Vaccinations, POA, Adoption Records, Birth Certificates, Prior Years Report Cards, Disabilities, Sports, Expulsion papers, Court Documents, etc.When transitioning to a phone agent I talked to families about compliances, start dates, eligibility, school policies, portal information and roles the students and families would play during the upcoming school year. I answered any questions the family and students may have while also making sure the family was turning in the required documents to our Document Processor’s. Everything that I did with this company was Digital, Via Email, and Via Phone.Each family would receive call backs every other day until the students were approved by the school of their choosing.