Kendra Benson Email & Phone Number

San Francisco Bay Area

(Client Term: Dec 2018 - Present) Provide high-level support to Chief Development Officer/EVP, and direct reports, of startup biotech firm.• Assist with tasks including calendar management, scheduling meetings, creating agendas, proofing and editing documents, and coordinating meeting materials. • Research various suppliers, hotels and restaurants. • Arrange domestic/international travel and complete corresponding expense reports.• Respond to executives’ incoming written correspondence with precision and timeliness.

Santa Rosa, Ca

(Client Term: Mar 2017-Dec 2018)• Supported real estate developer with office administration and tasks including arranging travel, calendar management, heavy client correspondence, purchasing, and maintaining electronic filing system.• Negotiated the purchasing of furniture, office supplies, and office equipment, in accordance with budget limits.• Served as liaison between external contacts, prospects, clients, and strategic partners, tending immediately to inquiries.• Developed systems and processes, to eliminate unnecessary tasks, resulting in a significant reduction in overhead.• Created extensive initial marketing plan for startup sporting goods store and training center.

San Francisco Bay Area

(Position Term - October 2014 - March 2017) • Provided high-level executive support to the Chief Medical Officer handling an ever-changing set of priorities. • Managed executive’s complex calendar making frequent updates throughout the day to reflect continuously changing meetings, priorities, and deadlines.• Scheduled meetings with participants from multiple international time zones and handled all corresponding meeting logistics such as creating agendas, gathering meeting materials, proofing and editing presentations, catering lunches, and taking meeting minutes. • Managed extensive domestic and international travel, and coordinated preplanning of occasional group travel ensuring compatibility with executives’ requirements and company policy. • Developed and maintained an alert system for the executive’s incoming requests and upcoming deadlines to boost efficiency.• Created and managed organizational charts for the Clinical Development Department which consisted of approximately 200 people.• Interviewed administrative candidates and provided training and ongoing support to new hires throughout the onboarding process.• Drafted consulting agreement SOWs and followed contracts through the legal review process from start to completion.

San Francisco Bay Area

(Position Term - February 2013-October 2014)• Provided executive support to the VP, Program Development, VP, Commercial Planning, VP, Regulatory Affairs, and corresponding departments. • Coordinated travel, hotel, preparatory meetings, and logistical paperwork for regulatory team attending FDA and MHRA meetings.• Managed multiple frequently changing calendars keeping executives on track amidst daily schedule changes.• Coordinated travel and processed expense reports ensuring timely reimbursements. • Provided project assistance to support multiple research programs by creating and editing program timelines. • Researched program related conferences and lead logistical planning including group hotel accommodations, flights, ground transportation, venue location, vendor sourcing and management, registrations, catering, audiovisual, and contract negotiations.• Greeted and hosted executives' special guests ensuring they received first-rate client care.

San Francisco Bay Area

• Provided comprehensive support to the CEO ensuring success in the day-to-day operations of startup business. • Accountable for all aspects of office management including business communications, financial management, contract negotiations, purchasing, database set up and management, vendor relations, recruiting, interviewing, onboarding, and daily operations.• Developed policies and procedures, reviewing and refining them on a regular basis to increase overall efficiency and establish a safe, organized, friendly, and empowered workplace. • Analyzed company’s overall financial position producing financial reports as needed. • Identified optimal suppliers and maintained supplier, financial, and personnel records. • Managed and implemented marketing promotions to ensure activities met objectives.• Developed print and radio campaigns, organized events, and designed all marketing materials.• Provided first-rate customer service by greeting visitors warmly, following up through email and phone communications, and resolving complaints to ensure customer satisfaction.

San Francisco Bay Area

• Served as Executive Assistant to the CEO of Apple Computer’s outsourced production company, maintaining confidentiality and the highest ethical standards. • Assisted with contract administration including negotiation, creating SOWs, and following contracts through process to final execution. • Managed calendar of appointments with continuously shifting meeting priorities.• Arranged complex travel itineraries and prepared the CEO and crew leaders’ expense reports. • Monitored the CEO’s email and responded with proficiently composed correspondence on highly confidential issues.• Maintained working relationships with high-profile client, executive team, subcontractors, and corporate liaisons.• Performed maintenance and adjustments on production project estimates ranging from $500,000 to $2,000,000.

San Francisco Bay Area - East Bay

• Provided executive support to the CEO and 12 Board Members by expertly anticipating and attending to administrative and management tasks. • Acted as a liaison between the CEO, Sr. Management, and external contacts.• Prepared confidential presentations and reports in a timely manner. • Managed calendar, arranged travel, and prepared corresponding expense reports for the CEO and Board Members. • Managed off-site Board of Directors' Meetings, handled logistics, prepared related documents, took meeting minutes, and maintained corporate records. • Supervised and trained temporary employees on daily operations.

San Francisco Bay Area - East Bay

• Provided Sr. level executive administrative support to the VP, Scientific Affairs. • Achieved 20% departmental cost savings by eliminating inefficiencies.• Scheduled meetings and handled all corresponding logistics. • Efficiently managed calendar continuously reprioritizing and shifting meetings and appointments.• Assisted in adapting and changing forms and procedures to enhance departmental efficiency. • Orchestrated planning of retreats and managed administrative team of 6, delegating responsibilities in a manner to ensure seamless execution of events.• Prepared complex presentations, reports, and various other documents.• Responded to executive’s incoming written information and correspondence. • Arranged travel itineraries and completed corresponding detailed expense reports.