Kendra Clark Email and Phone Number
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I'm a Director of PMO at Citrin Cooperman, a leading management consulting firm, where I oversee the planning, execution, and delivery of complex and innovative IT solutions for various clients and industries. I have more than 20 years of business, functional, and technical experience in ERP software, cloud technology, eCommerce, and SDLC strategy and implementation.I hold multiple certifications in Business Objects/Business Intelligence, MS SharePoint Designer, and NetSuite Advanced Workflows, which I use to provide high-quality and data-driven results, recommendations, and presentations to senior executives and stakeholders. I also have a strong eCommerce and Manufacturing background that gives me a deep understanding of the needs and challenges of different sectors and markets. I apply my skills in process improvement, people management, business analysis, agile development, SCRUM, risk management, and QMS to ensure the alignment of project objectives, scope, budget, timeline, and quality standards. I'm passionate about enhancing business performance and customer satisfaction through the best tools and practices. I empower my team and my clients to achieve their desired outcomes and maximize their business value.
Citrin Cooperman
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Digital Services, Director PmoCitrin Cooperman Oct 2023 - PresentNew York, Us
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Pmo ManagerCitrin Cooperman Jun 2023 - Oct 2023New York, Us
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Pmo ManagerFmt Consultants May 2022 - Jun 2023Carlsbad, California, Us -
Principal Project ManagerFmt Consultants Feb 2022 - May 2022Carlsbad, California, Us
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Senior Project ManagerFmt Consultants Sep 2018 - Jan 2022Carlsbad, California, Us
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CoownerSelf-Employed Jan 2019 - Aug 2019
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Erp Project Manager & Systems AnalystMystery Ranch Dec 2014 - Dec 2018Bozeman, Montana, UsMystery Ranch is an outdoor industry leader of pack design. They design, manufacture and sell high-end purpose built packs. As the IT Project Manager, I oversee all ERP (Enterprise Resource Planning) and IT development strategy. This includes all aspects of planning, sourcing, development, quality assurance, scheduling, implementation planning, communications and IT software and licensing budget. Since joining the team, I’ve implemented an Agile Scrum project methodology in order to manage change while staying flexible to business needs.Additional responsibilities include:• Project planning and implementation management• Scrum Master for eCommerce/Marketing• Test planning and coordination • Systems administrator, technical writing and training• Defining system and business requirements and implementing policies • Manager of technical, software, and network solutions• System and process development -
Quality Assurance Lead For Physical RetailRei Nov 2012 - Dec 2014Seattle, UsLeading QA efforts at REI headquarters for Store Infrastructure, Physical Retail Systems (POS and web-based applications), Payment Systems and Security requirements/updates.- Create, Develop and Present Test Strategies to Business and IT Stakeholders- Manage multiple projects and QA resources simultaneously- Manage integration E2E test cycles to ensure seamless transitions- Designed comprehensive Test Plans to meet project and business objectives- Lead Risk based testing and automation enhancements- Create Test Success Criteria- Lead Bankcard Certification for Point of Sale and in-store Mobile selling- Designed relevant and meaningful communications for varied audiences to communicate status- Develop Test Dashboards based on project size and business priorities- Managed QA resource objectives, tasks, training, and budget on projects- Above and Beyond:- Created a departmental monthly newsletter to highlight individuals and department achievements- Developed and implemented a SharePoint site to streamline departmental collaboration and communications- Spearheaded a QA Knowledge Base to document Team best practices and technical processes- Product Owner for POS work/issue Backlog -
Sr. Business AnalystRei Feb 2008 - Nov 2012Seattle, UsRepresented the Retail division cross-divisionally to achieve Retail’s priorities and strategic objectives. - Developed documentation and performed analysis to inform leadership of growth and savings opportunities - Spearhead a new process for tracking customer product returns which resulted in a $96K annual savings in the first year - Presented business case for a multi-carrier shipment option for all Retail locations- Product Owner for a web-based Rentals Application- Lead Store training for Pay & Timekeeping system (Virtual training and documentation)- Lead Store training for Inventory and Financial systems (Communications and documentation) - Lead Store training for online hiring and applicant system (Virtual training and documentation)- Spearheaded the documentation of operational procedures and departmental best practices - Developed business requirements, specifications, process diagrams and recommendations to ensure operational efficiency - Presented new concepts and design alterations to Senior Leadership Above & Beyond- Lead and organized multiple community service projects and Team building events- Committee Chair advisor to develop a business case to create a new department for SAP Master Data at REI
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Inventory Accounting Sr. AnalystRei Jun 2004 - Feb 2008Seattle, UsLead the development and support of Retail and Distribution inventory processes, best practices, and store procedures. Performed daily and month-end audits to ensure the accuracy of REI’s financial and physical inventory records. Supported the maintenance of the Retail Stock Ledger.- Coordinated all of REI's physical inventories nationwide- Budget 500K- Created departmental and store training guides to manage inventory assets- Developed Best Practices for reporting loss and loss prevention/reduction- Collaborated with Asset Loss Prevention to develop inventory criteria and standardsAbove & Beyond:- Spearheaded a new Physical Inventory process which reduced operating costs by $77K in the first year- Developed exception reporting to streamline daily processes and reduce inventory losses- Implemented a Finance Recognition Team to create a more fulfilling and fun work environment
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Sales Audit Representative IiRei Feb 2000 - Jun 2004Seattle, UsAudits daily retail sales/return transactions, notes and researches discrepancies. Resolves, communicates and/or escalates issues as appropriate. Processes transactions to facilitate immediate day end and/or period end transactions to aid the month end closing process. Monitors stores compliance with company loss prevention standards such as suspect refunds, unusual employee transaction activity, and deposit discrepancies. Investigates and recommends potential corrective action as result of analysis and/or suspect activity. Partners with Loss Prevention on findings of recurring trends or anomalies. Consults and advises Loss Prevention of possible fraud situations (internal and external). Coaches retail staff and bankers on new or established procedures and to ensure compliance with store policies and procedures. Partners with operations management staff at retail stores on implementing corrective measures or compensating controls. Assists with process/procedure redesign and improvements related to Sales Audit and/or Retail Operations to initiate better work methods.
Kendra Clark Education Details
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Colorado State University -
Front Range Community CollegeScience
Frequently Asked Questions about Kendra Clark
What company does Kendra Clark work for?
Kendra Clark works for Citrin Cooperman
What is Kendra Clark's role at the current company?
Kendra Clark's current role is Digital Services Director @ Citrin Cooperman | Project Management Office | PMP.
What is Kendra Clark's email address?
Kendra Clark's email address is kc****@****nts.com
What is Kendra Clark's direct phone number?
Kendra Clark's direct phone number is +120684*****
What schools did Kendra Clark attend?
Kendra Clark attended Colorado State University, Front Range Community College.
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