Kendra Fabing Email & Phone Number

Columbus, Ohio

-Promoted from entry-level position with increasing levels of responsibility.-Assist customers upon entrance, and over the phone, providing information and service regarding store operations, products, orders and promotions, to ensure the customers satisfaction.-Creative marketing and merchandising.-Training and encouraging team members.-Ensure store merchandise and cash were safely and professionally handled.-Fill and complete all online orders.-Managing all POS software.

Columbus, Ohio

GuestPath is built upon standards — service standards, brand standards and operational standards — and is a companywide infrastructure that embodies Delaware North’s commitment and passion for providing the utmost hospitality. Relying on a proven scientific approach to continual improvement, we empower our associates with the knowledge and skills they need to deliver first-class service.

-Assists associates with service and/or billing issues-Verifies proper set-up, service, and cleaning of assigned area throughout shift/event-Visits with guests to ensure satisfaction; promptly communicates any opportunities to management-Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management.-Performs opening and closing procedures-Ensures that all equipment is set up properly and operating efficiently and accurately.-Ensures all workstations, (52) Suites and (6) Party Towers remain clean, sanitized, safe and sufficiently stocked.-Completes daily point-of-sale reports as requested by management-Ensures a positive and impactful guest experience by delivering professional and courteous customer service-Ensures quality, accuracy, and timely delivery of food and beverage orders

Athens, Ohio

Columbus, Ohio