Credit Manager• Responsible for all aspects of the Credit and Collection / AR staff -hiring, training, performance reviews, disciplinary action, in a rapidly growing mid-sized company with approximately $100 million in annual sales• Establishing the direction of the Credit function through creation and implementation of Credit policies and procedures both domestic and international including new account establishment, Mechanic’s lien notices, UCC filings and collection procedures.• Realized significant ROI by reducing headcount through implementation of an AR management software to allow more efficient and effective collections along increased tracking and KPI reporting• Review and negotiate contract and PO terms to mitigate unfavorable or unacceptable terms with the customer/vendor to a mutually acceptable resolution• Process, monitor and collect all commercial contract / AIA billings for the company averaging over 200 open contracts per month• Provide monthly reporting metrics along with department progress to Sr. Management• Work extensively with various inner company departments to increase revenue through partnering with sales and customer service to take on larger sales from previously denied customers through various security interests while maintaining the integrity of the AR.• By continuously improving the collection of slow pay accounts along with collecting and reducing retention held on contracts with an 8% reduction in DSO.• Modernization of the department through new AR management software, establishing an on-line credit application process, AIA billing and tracking software

• Responsible for the largest region of the company with $400 million plus in annual revenue with an AR of $60 million across 30 branch locations• Reduced the DSO from 107 to 72 days while maintain sales growth• Review contracts, establish credit lines, advise the local branches on collection issues well as direct assistance in collecting outstanding accounts• Review all outstanding AR for each location and follow up and direct collection activity on any outstanding receivables• Meet with and work directly with the customers to resolve billing and collection issues through resolving current issues, coming to an understanding of the customer’s expectations and providing a process to meet those expectations• Review job files, performed AIA billing and billing review for accounts as needed• Gained an extensive knowledge in commercial and industrial construction industry, billing, lien and bond law• Sent to struggling branches throughout the company to resolve billing and AR issues, provide best practices, establish processes and train branch personnel.• Established from initiation and now act as administrator for Termsync, an AR management software system • Expanded the Credit function to include working with Accounting, HR training to train new branch staff, resolve ongoing accounting issues, develop processes and procedures • Provide monthly reports or as required toSr. management including Termsync, AR status of accounts, assist in reserve preparation • Work directly with outside agencies and local attorneys when necessary to escalate collection, litigation efforts• Work with acquisitions to integrate their AR, credit policy and practices into Safway standards • Point of contact and go to person for other departments in regards credit practices, policies and assistance• Knowledge of several legacy ERP systems, Nationwide Notices, Termsync, Microsoft Office, Excel, AS 400, Quantum for AIA billing

7/6/13 to 4/30/16 Safway Group Holding LLC Waukesha, WIEast Coast Regional Credit Administrator• Worked with 27 branches in reviewing all outstanding AR, coordinated with the branches to ensure proper AR collection coverage, application of payments, issuance of credits• Escalated collection issues up to and through outside collection activity when warranted• Maintained and regional DSO at established standards• Resolved problem accounts • Provided best practices and guidance as well as hands on training to branches that were underperforming in the region

11/97 to 6/2013 Tekra Corporation New Berlin, WISenior Credit Analyst• Responsible for an A/R portfolio of 2,200 active accounts with an average aggregate balance of nine million dollars ranging from sole proprietors to fortune 100 customers• Responsible for reviewing and approving all orders prior to processing or shipping of product.• Maintained, as well as, exceeded the targeted Days Sales Outstanding and bad debt losses as established by Senior Management.• Provide a credit training presentation to all new associates • Perform routine collection calls and follow up calls on delinquent accounts while maintaining the customer’s goodwill• Work closely with Sales and Senior Management to maximize sales while maintaining the integrity of the accounts receivable portfolio • Responsible for selecting and maintaining the on-going relationships with outside collection agencies and law firms as well as maintaining contracts and establishing a yearly budget with credit information suppliers• Provided initial credit training to all new sales associates as well as continuing to work with them on an as needed basis in regards to credit issues with new or existing accounts, changes in credit policy or credit procedure• Promoted form Credit Analyst to Senior Credit Analyst to Team Lead within the Credit Department

Responsible for an A/R portfolio of 2,200 active accounts with an average aggregate balance of seven million to nine million ranging from sole proprietors to Fortune 500 companies.Responsible for reviewing and approving all orders prior to processing or shipping of product.Maintained a days sales outstanding within 10 days of average net terms while assisting in the continual growth of the customer base and sales to existing customers keeping the yearlybad debt write offs to less than one half of one percent of annual sales.Perform collection calls and follow up calls on delinquent accounts while maintaining the customer's goodwill as well as working with distressed accounts to ensure payment of the outstanding receivable while continuing to provide product and support sales. Maximizing sales while maintaining the integrity of the accounts receivable portfolio by implementing monthly meetings with the Inside Sales and Customer Service Managers to address and resolve any ongoing issues, provide support to their Departments and increase company profitability.Responsible for selecting and maintain on-going relationships with outside collection agencies and law firms as well as maintaining contracts and establishinga yearly budget with credit information suppliers.Provide initial credit training to all new sales associates as well as continuing to work with them on an as needed basis in regards to credit issues with new or Existing accounts, changes in credit policy or credit procedure.Continually improving in my credit and collection procedures, skills, and knowledge through attending outside workshops, webinars, Wisconsin CreditAssociation meetings and participating in various on line credit forums and discussions.Promoted from Credit Analyst to Senior Credit Analyst to Team Lead within the CreditDepartment.