Kendra Hillman Email & Phone Number

Palo Alto, Ca, Us

San Antonio, Texas, Us

Scottsdale, Arizona, Us

Cross-functionally collaborating with project leadership in refining and managing the product backlog and release planning and forecasting, aligning delivery expectations with all stakeholders, effectively acting as a servant leader.Developed, implemented, and led all Big Room Planning functions (PI Planning), improving cross-team collaboration and dependency mapping while developing quarterly plans for each of the 14 product teams, resolving complex questions and mitigating risks.Led a team of 3 Scrum Masters, including coaching, mentoring, training, and driving them through all aspects of their careers.

Scottsdale, Arizona, Us

Facilitating and driving technical discussions, decision making, conflict resolution, and continuous improvement, supporting implementation of new concepts and processes to ensure project timelines and deliverables.Expertly facilitating daily scrum, sprint planning, sprint demo and retrospective meetings, utilizing a high-degree of conflict resolution, driving conversation by focusing on scrum values of openness, honesty and respect.Given additional responsibilities as Scrurm Master for teams that were not within tech organization such as devops, SRE, Design, and DBAs, to enable them to work more efficiently.Forecasting deliverables based on evidence and data, serving as an expert in the areas of project estimation and planning, creating useful, reliable and practical plans for key projects, facilitating the team for better creativity and efficiency.

New York, Ny, Us

Capitalized on mastery of SAFe Agile Methodology to lead the team through the entire SDLC to successfully launch our application in two major markets.Selected by the product owner to manage strategic engagements in the American Express portfolio.Responsible for coaching and mentoring the product owner and scrum team on Agile /Scrum principles and practices which include story prioritization, sprint planning, daily standups, sprint retrospective, Show and Tells, Backlog Refinement and Stakeholder Meetings.Coach and Mentor Agile team members to encourage team collaboration and interactive dialogue to help foster self-managed team behavior which led to stellar team performance, continuous process improvement, and increased development velocity.Serve as a technical advisor, mentor, and coach to document and present agile best practices to our organization during weekly updates for Project Managers and the Management Team. Responsible for creating and documenting processes that promote sustainable efforts by the team including development and QA testing best practices.Educated, mentored and ensured development teams followed Agile development best practices such as continuous integration, test driven development and test automation resulting in improved deliverables and higher quality products.

Collaborated with Business, Product, and Developers to map business requirements to product features, epics and user stories.Responsible for working with off-shore development team and ensuring that they have a full understanding of the product. Facilitated Scrum Ceremonies; Sprint Planning, Daily Standup, Backlog Refinement, Sprint Review/Demo & Retrospectives. Removes any impediments quickly to ensure that the team stays on track

Educated, mentored and ensured development teams followed Agile development best practices such as continuous integration, test-driven development and test automation resulting in improved deliverables and higher-quality products.Orchestrated the successful implementation of code-quality tools for various technologies for both website and mobile application development.Mentored and modeled core Agile principles of collaboration, prioritization, team accountability and visibility within the development and testing organization.Introduced Project Management best practices for the organization that led to consistent quality across all deliverables by improvements in issue identification and resolution by developers and the QA team.Removed impediments and guided teams to completion for each iteration. Empowered teams to continuously identify areas of improvement and adapt their mindsets and processes accordingly. Facilitated Scrum Ceremonies; Sprint Planning, Daily Standup, Backlog Grooming, Sprint Review/Demo & Retrospectives. Meticulously tracked and communicated team velocity and sprint/release progress.Created burn down reports at sprint and release level and conducted retrospectives that improved team budget performance. Successfully migrated e-Commerce web site project from Waterfall to Scrum.

Successfully performed in a wide range of roles for this start-up organization.Assisted in the implementation of Scrum Methodology for the development environment.Architected strategies for client campaigns and gathered data for critical metrics reporting.Expertly planned and executed quarterly team-building events from concept to completion. Mentored client services staff on proper resource allocation and meeting timelines. Negotiated pricing with a wide variety of vendors across all company functions. Assumed ownership for daily office operations.

Oversaw all planning, development and implementation of major fundraising events and sponsor programs.Acted as direct liaison to all celebrities, sponsors, and donors on behalf of the organization.Booked travel arrangements and out-of-town accommodations for celebrities, sponsors, donors and VIPs.Tracked all donations and contributions from fundraising events and private donors.Worked directly with major venues for Annual Christmas charity concert including ticket sales, marketing efforts, silent and live auctions, production, and volunteer coordination from event inception to completion.Managed donor and volunteer base lists.Organized annual charity golf tournament including celebrity golfer and amateur recruiting and registration, marketing efforts, silent and live auctions, production, and volunteer coordination from program inception to completion.

Chicago, Us

Assisted the Associate Director of Sales and three Senior Sales Managers Typed correspondences and prepared proposals and contracts Booked meeting space using hotel software Coordinated travel arrangements Assisted clients with requests or issues while managers were out of the office Examined documents and files to obtain information needed for certain forms Scheduled meetings and appointments Developed and managed databasesDeveloped PowerPoint presentations Oversaw payroll Prepared expense reports Assisted Catering Department as needed

Tempe, Arizona, Us

Assisted President, CEO and Executive Director Generated proposals and contracts Booked, spotted and managed entertainment Researched industry and brought current ideas to the Executive Producer and production team Negotiated pricing with vendors and revisited with them if pricing differed from contract agreement Participated in creative meetings and designs of themed events Assisted in selection of linens and centerpieces On-site customer liaison Coordinated travel arrangements