Kendra Santiago

Kendra Santiago Email and Phone Number

Co-Owner at SmithBates Marcomm Solutions @ SmithBates Marcomm Solutions
klamath falls, oregon, united states
Kendra Santiago's Location
Klamath Falls, Oregon, United States, United States
Kendra Santiago's Contact Details

Kendra Santiago personal email

Kendra Santiago phone numbers

About Kendra Santiago

A marketing and project management professional with a proven track record of completing projects on time and on budget with a passion for customer service to both internal and external stakeholders. My primary focus is on developing key relationships with customers, coworkers, and partners that are of value to both parties. I believe in treating those I work with with respect; fostering a spirit of collaboration and trust.I am a creative person with an eye for detail. I enjoy both maintaining the brand image of a company to the public's perspective, and ensuring corporate communications are in-line with the overall strategy and culture of an organization. I've had the opportunity to experience a wide variety of communication and marketing tasks throughout my career which have provided me with a versatile skillset. These experiences have ranged from project management to public speaking. I'm interested in furthering my career, learning about new industries and additional facets of communications and marketing.

Kendra Santiago's Current Company Details
SmithBates Marcomm Solutions

Smithbates Marcomm Solutions

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Co-Owner at SmithBates Marcomm Solutions
klamath falls, oregon, united states
Website:
smithbates.com
Employees:
6
Kendra Santiago Work Experience Details
  • Smithbates Marcomm Solutions
    Co-Owner
    Smithbates Marcomm Solutions Jan 2023 - Present
  • Smithbates Marcomm Solutions
    Director, Marketing And Business Development
    Smithbates Marcomm Solutions Oct 2022 - Jan 2023
    Klamath Falls, Oregon, United States
  • Klamath County Economic Development Association
    Project Manager
    Klamath County Economic Development Association Mar 2021 - Sep 2022
    Klamath Falls, Oregon, United States
  • Blue Zones Project - Healthy Klamath
    Pr & Marketing Manager
    Blue Zones Project - Healthy Klamath Dec 2018 - Mar 2021
    Klamath Falls, Or
    ● Developed strategies to rebrand Blue Zones Project locally and prepare for an eventual shift to the Healthy Klamath brand● Reimagined and strategically shifted the production and distribution of the seasonal Living Well publication● Identified gaps in the target market and developed integrated campaigns to engage a wider audience● Managed a non-profit marketing budget and found ways to maximize our reach by leveraging key relationships● Reacted swiftly in the face of the COVID-19 Pandemic to seek out and apply for funding from Oregon Health Authority, leading to an expansion of our budget of nearly $100k● Curated media opportunities to ensure our brands were well-known in the area for the positive work being accomplished● Closely monitored digital analytics and survey results to identify opportunitiesPartnered with Oregon Tech's Integrated Marketing Class to develop innovative ideas to reach a new demographic
  • Jeld-Wen, Inc.
    Project Manager
    Jeld-Wen, Inc. Dec 2014 - Nov 2018
    Klamath Falls, Oregon
    • Coordinate innovation and value engineering initiatives for the Wood Windows business, overseeing the successful execution of all deliverables and engagement of a cross-functional team based in multiple locations• Planned and co-facilitated a Kaizen event with 34 team leads from all areas of the company to facilitate continuous improvement on JELD-WEN’s Tollgate (new product development) process• Maintain and oversee a project portfolio of 50+ initiatives, ranging in size from new product platforms, to line-side improvements for manufacturing• Comfortable reporting and presenting to all levels of the company• Fostered stronger ties to the Oregon Tech Campus through recruitment efforts and collaboration opportunities
  • Essex Property Trust
    Leasing Specialist
    Essex Property Trust Dec 2013 - Nov 2014
    Issaquah, Wa
    • Stepping in and assisting with overall property management when necessary, scheduling vendors and overseeing the completion of projects on-site• Ensuring the proper curb appeal and maintenance of the property, units and community spaces on a daily basis, reporting necessary items to the appropriate persons and following up to ensure their completion• Building resident relations and nurturing a sense of community through resident events and ongoing customer service• Responsible for greeting and meeting with prospective residents to understand their unique needs
  • Jeld-Wen, Inc.
    Marketing Communications Manager
    Jeld-Wen, Inc. Aug 2011 - Dec 2013
    Klamath Falls, Oregon
    • Team lead, managing the development of product and corporate marketing materials, ensuring project deliverables are met on time and on budget, with a focus on customer service• Handled both my own work, and the work of my former manager after four months of employment• Responsible for maintaining the integrity of the JELD-WEN brand including intellectual property and trademark use, brand identity and brand messaging components • Worked closely with cross-functional teams to execute focused and cohesive product launches and corporate initiatives which include employee newsletters, new hire packets, lean manufacturing initiatives, videos, email blasts, literature, point of purchase, web content, and tradeshows • Transitioned the Integrated Marketing Communications team to SharePoint as a project management tool, resulting in increased team oversight and integration, and higher quality project management• Developed key business relationships with vendors, enabling better delivery of key marketing assets• Assisted in determining quarterly budgets for printing• Researched and implemented marketing strategy and best practices for HTML email campaigns, increasing the frequency of email marketing from quarterly to semi-monthly• Directed the development of product and location photography as well as digital product and architectural renderings, to best highlight product aesthetics and features• Maintained a literature inventory of over 200 individual sell sheets and brochures, ensuring marketing materials were always up-to-date and available to the national sales force
  • Carter-Jones Collection Service, Inc
    Client Services Representative
    Carter-Jones Collection Service, Inc Jun 2008 - Aug 2011
    Klamath Falls, Oregon
    • Established a Customer Relationship Management system to track client and prospect contacts• Prepared a comprehensive marketing plan for the Klamath Falls office which allowed for an organized, well thought out marketing effort• Worked with TechNet Solutions to optimize www.carter-jones.com to create more internet traffic from Google and Yahoo!• Managed business to business relationships with clients that turn over past due receivables for collection services• Located and marketed to prospective clients in Southern Oregon and Northern California• Composed promotional materials such as brochures, advertisements, and direct mailings
  • Jeld-Wen, Inc.
    Marketing Support Intern
    Jeld-Wen, Inc. Jun 2007 - Jun 2008
    • Assisted internal Home Depot, Lowe's, and Menard's Coordinators with execution of marketing campaigns• Worked with national sales force to guarantee proper point-of-purchase materials and displays were available at each retail location• Fulfilled orders from salespeople for promotional items• Managed workflow through the warehouse and printing department to ensure order fulfillment

Kendra Santiago Skills

Customer Service Marketing Marketing Management Microsoft Office Strategic Planning Project Management Marketing Communications B2b Public Relations Event Management Editing Email Marketing Marketing Strategy Sales Advertising Budgets Trade Shows Crm Cross Functional Team Leadership Team Building New Business Development Account Management Time Management Product Marketing Sales Management Management Market Planning Social Media Marketing Market Research Product Development Sales Operations Selling Sales Presentations Online Marketing Brand Management Building Materials Training Strategy Coaching Digital Marketing Brand Development Event Planning Process Improvement Corporate Branding Brand Awareness Entrepreneurship Integrated Marketing Change Management Team Management Public Speaking

Kendra Santiago Education Details

Frequently Asked Questions about Kendra Santiago

What company does Kendra Santiago work for?

Kendra Santiago works for Smithbates Marcomm Solutions

What is Kendra Santiago's role at the current company?

Kendra Santiago's current role is Co-Owner at SmithBates Marcomm Solutions.

What is Kendra Santiago's email address?

Kendra Santiago's email address is kc****@****ail.com

What is Kendra Santiago's direct phone number?

Kendra Santiago's direct phone number is +154188*****

What schools did Kendra Santiago attend?

Kendra Santiago attended Oregon Institute Of Technology, Oregon Institute Of Technology.

What are some of Kendra Santiago's interests?

Kendra Santiago has interest in Interior Decorating, Social Services, Children, Jewelry Making, Cooking, Health And Fitness, Education, Cycling, Hiking, Disaster And Humanitarian Relief.

What skills is Kendra Santiago known for?

Kendra Santiago has skills like Customer Service, Marketing, Marketing Management, Microsoft Office, Strategic Planning, Project Management, Marketing Communications, B2b, Public Relations, Event Management, Editing, Email Marketing.

Who are Kendra Santiago's colleagues?

Kendra Santiago's colleagues are Scott Gavin, Molly Grace, Grant Kightlinger, Michael Chamberlain, Cynthia Smith, Kelsey Petznick, Jeff Foster.

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