*Appointment Setter / Administrative Assistant*Conducted high-volume outbound email outreach to senior business executives to schedule phone appointments for conference production.Managed and updated outreach logs in spreadsheets and Salesforce, ensuring accurate records of prospective speakers' details.*Coordinated and rescheduled appointments, handled confirmed speaker communication and registration.*Demonstrated excellent communication and organizational skills, with proficiency in email, calendar management, spreadsheets, and Salesforce.

Administer and coordinate all aspects of shipping and receiving procedures as directed by Corporate Operations Director to ensure smooth running of operations. Organize and prioritize tasks, ensuring timely completion through proactive follow-up. Initiate quote requests to suppliers, securing most favorable rates for organization. Monitor project progress, swiftly addressing any arising issues. *Contributed significantly to opening new locations and contributed to the management of the prestigious US Tennis Open in NYC.*Negotiated terms with vendors and provided regular status updates to internal stakeholders.*Expertly managed tracking of shipments, inventory, sales, and expenses using Excel and Google Sheets.*Streamlined communication with vendors to ensure quality service and favorable terms.*Proactively monitored variety of projects to resolve issues and ensure successful completion.*Delivered critical support for decision-making through in-depth monthly forecast analysis and ad-hoc reporting.

Led and guided employees through daily tasks and intricate problem-solving scenarios. Monitored and evaluated employee and customer interactions to ensure service quality. Developed and implemented strategies to improve morale, performance, and productivity among valets. Maintained calm and professional demeanor while addressing concerns from unhappy or disgruntled valets.*Played pivotal role in creating, managing, and leading department for several years.*Directed training and retraining initiatives to enhance employee performance and overall business results.*Championed creation and management of employee schedules, considering fluctuating staffing levels and workload expectations.*Streamlined office operations and procedures, fostering collaborative environment and increasing efficiency. *Led performance reviews and implemented incentive programs and team-building activities to boost employee morale and productivity.*Successfully navigated complex problems by coaching employees and providing guidance and support.*Actively monitored customer and employee interactions to evaluate quality of service and implement improvements.

Spearheaded administrative support, office management, and consultant care for dynamic temporary staffing firm. Delivered dedicated administrative support to one managing director, five recruiters, and three sales professionals. *Streamlined weekly processing of consultant payroll to ensure accurate and timely payments.*Efficiently handled new hire onboarding and followed-up paperwork for seamless integration.*Coordinated impactful company-sponsored special events, competitions, and other projects assigned by management.