• Co-ordinated CEOs schedule with all the client schedules.• Secured deals in the second quarter of 2023 and boosted company's sales.• Replied to 90% of customer inquiries within a 24-hour timeframe, resulting to a boost in customersatisfaction.• Attended meetings with clients on CEO's behalf and closed 60% of the deals.• Came up with customer satisfaction survey that improved company's sales and increased customerloyalty.• Ensured a flow of communication between departments leading to an increase in the hotel supplydeliveries• Utilized a zoho CRM system as a personalization tool for customer interactions resulting to customersatisfaction.• Came up with an inventory optimization system resulting to efficiency in shipment and stockavailability.• Communicated with vendors and efficiently and ensured time management in delivery of supplies.