● Coordinate and implement new recognition programs for release.● Performing manual testing for Web applications● Performing cross browser testing on Google Chrome, Firefox, Safari● Executed functional, UI, smoke, regression testing to prepare for implementation● Worked with product manager and developers to meet the requirement and ensure smooth product releases● Provide guidance for the Agile Teams, System and Solution Architects, and System Team for quarterly PI (Program Increment) meetings

● Worked cross functionally with other departments to ensure program implementation was correct and released in a timely manner● Worked with Events team to ensure accurate reporting and gifting for biannual events.● Worked with the IT team to ensure errors in reports were fixed in a timely manner●Quality checked reports and websites to ensure smooth operations

-Assisted in the implementation and execution of Recognition Programs-Validated all reports to ensure accuracy-Developed and edited comprehensive Standard Operating Procedures (SOP) to be modeled and maintained on a global scale-Excellent customer service through email responses-Ensuring an accurate inventory count of all jewelry, trophys, and other gifts

● Performing manual testing for Mobile applications● Reviewing and analyzing requirements, specifications, and technical design documents to update/upgrade test cases● Test system modifications including functional, UI, smoke, regression testing to prepare for implementation● Investigating, prioritizing, and reporting bugs via Jira software● Collaborating with product manager and developers to meet the requirement and ensure quality product