-Executed high standards of quality during high-volume, fast- paced operations, often exceeding $6000 in sales-Managing day-to-day task lists from restocking to resetting inventory and meeting 200+ clients expectations per shift -Developed strong relationships with 30+ regulars and maintained great rapport with team members-Relocated shops to meet company needs and quickly adapted to a newer, more demanding environment

-Recruited by company to aid transition to brand new location-Onboarded and trained 15 new teammates in cafe awareness and industry standards-Singlehandedly spearheaded the organization and facilitation of a "latte-art" competition with 64 competitors in March 2019-Took ownership of inventory and resolved customer matters immediately to build client retention

- Accurately transcribed Skype interviews, including non-verbal language, for internal research

- Refined and learned additional coffee brewing skills, including Latte Art, Pour Over Brewing (Aeropress & V60) and region knowledge- Provided outstanding and personable service to loyal regulars and one time customers alike- Worked with an inventive spirit, including developing & expanding in-house food operations and menu items

-Pitched and executed content strategies for The Lumineers, The Naked and Famous, Viz Media and Emo Nite LA -Organized and updated $25k+ of merchandise inventory -Coordinated and supported event planning and set up for Emo Nite LA events

-Aided leadership in content creation and engagement for Sgt. Pepperoni's, Burger Parlor and Taco Asylum-Provided hands-on assistance to clients at food festivals while documenting live activity for social media-Uploaded daily content to Facebook and Instagram to advertise products and services according to marketing and release calendars-Conducted and calculated influencer research and outreach on a weekly basis