Kendrick Chan

Kendrick Chan Email and Phone Number

IT Infra/Digital Workplace, Collaboration/Productivity Suite and Endpoint Solutions @ Cloud Software Group
Kendrick Chan's Location
San Francisco Bay Area, United States, United States
Kendrick Chan's Contact Details
About Kendrick Chan

Kendrick Chan is a IT Infra/Digital Workplace, Collaboration/Productivity Suite and Endpoint Solutions at Cloud Software Group. He possess expertise in active directory, google apps, virtualization, hyper v, vmware and 15 more skills.

Kendrick Chan's Current Company Details
Cloud Software Group

Cloud Software Group

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IT Infra/Digital Workplace, Collaboration/Productivity Suite and Endpoint Solutions
Kendrick Chan Work Experience Details
  • Cloud Software Group
    Director - It Digital Workplace
    Cloud Software Group Jan 2023 - Present
    Fort Lauderdale, Fl, Us
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  • Tibco
    Senior It Manager, Corporate Productivity Suite, Collaboration And Endpoint Solutions
    Tibco Jun 2021 - Present
    Santa Clara, California, Us
    Leading and maintaining the core applications within the business with the focus on Collaboration, Endpoint Device Management and Security.* Manage Vendor Relationships and resources to build and maintain platforms* Manage tight deadlines on complex deliverables to meet business needs* Escalate issues appropriately with clear and concise root cause analysis and remediation recommendations* Present project timelines, objectives and progress to executive management* Design, upgrade, and maintain identity services across on-premises and cloud based providers* Collaborating with our Information Security team on cross-functional initiatives and investigations as necessary* Engineer, deploy, and maintain endpoint management systems for BYOD and corporate devices (Jamf, Microsoft Intune, and Desktop Central)* Maintain, evaluate and enhance tools that foster collaboration in the modern work environment (Google Workspace, Slack, Zoom)* Enhance our security posture and compliance with modern endpoint security and ATP solutions.
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  • Tibco
    It Manager
    Tibco Feb 2019 - Jun 2021
    Santa Clara, California, Us
    Manage individual workload and direct work of the team to deliver on committed projects, initiatives, and tickets and being the escalation point for tickets and resolutions. * Collaborate with operational stakeholders, including defining requirements, suggesting alternatives, and setting priorities with the team.* Provide strategic thought leadership and technical guidance across the support teamInteracts and interfaces with support partners to ensure existing processes are followed within the global teams.* Be a trusted advisor in both technical and functional areas.* Build relationships and partner with business stakeholders to understand departmental needs.* Improve processes for: * On-boarding and off-boarding of employees * Perform software and hardware procurement for staff * Track and maintain IT inventory * Maintain and deploy laptops for new hires and return laptops from departed employees. * Help maintain conference room and telephone room IT and AV systems
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  • Tibco
    Sr/Lead System Administrator
    Tibco Jul 2012 - Feb 2019
    Santa Clara, California, Us
    Being a part of the core infrastructure team at TIBCO Software that is responsible for resolving technical challenges to provide a stable foundation for our employees to thrive.* Managed and maintained the Data Center in the headquarter office.* Digital transformation and virtualization of our physical servers. MS HyperV, SCVMM, CloudPlatform, VMWare ESX* Google Suite Super-Admin. Administer 6400 user accounts on GSuite - email routing, smtp relays, define security, SSO, device policies.* Integrate AD infrastructure with Google for better automation: Google Suite Password Sync, Google Cloud Directory Sync, GAM etc.* GSuite Apps including: Calendar, Resources, Drive/Docs, Gmail, Groups, Vault, Sites, +* MicroSoft Active Directory Enterprise Admin. * Maintained Global Domain Controllers - DHCP, DNS, Sites, Replication issues * Managed Corporate Group Policies * Supporting our tier II team regarding AD objects - Users, Computers, Distributions, Security Groups issues* Former MS Exchange 2010 Admin - assist with migration from MS Exchange to GSuite* Managed and maintained - Enterprise Vault Admin (w/ MS Exchange), Symantec Endpoint Encryption (SEE/GuardianEdge), Symantec Netbackup, McAfee EPO VSE, FireEye
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  • Tibco
    Client Services Lead
    Tibco Feb 2007 - Jun 2012
    Santa Clara, California, Us
    Provide comprehensive support for the global client services team. Monitor and respond to client support emails/tickets in accordance to service level agreement. Manage client services escalations and prepare weekly and monthly management reports. * Supporting our Global Client Services team and being point for escalations* Improve process and procedures within the IT Services Organization* Provided on site hardware and software support to employees for all desktop, laptop and mobile devices* Owned and managed company wide applications (Email Journal and Archive, and Legal eDiscovery)
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  • The David And Lucile Packard Foundation
    It Specialist
    The David And Lucile Packard Foundation 2006 - 2007
    Los Altos, Ca, Us
    Provided local IT Support to 300+ Employees and Staffs.
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Kendrick Chan Skills

Active Directory Google Apps Virtualization Hyper V Vmware Enterprise Software System Administration Microsoft Exchange Microsoft Servers Microsoft Cluster Data Center Cloud Computing Symantec Endpoint Protection Enterprise Vault Domain Name System Dynamic Host Configuration Protocol Sql Microsoft Sql Server Xml Mysql

Kendrick Chan Education Details

  • San Francisco State University
    San Francisco State University
    Computer Information Systems

Frequently Asked Questions about Kendrick Chan

What company does Kendrick Chan work for?

Kendrick Chan works for Cloud Software Group

What is Kendrick Chan's role at the current company?

Kendrick Chan's current role is IT Infra/Digital Workplace, Collaboration/Productivity Suite and Endpoint Solutions.

What is Kendrick Chan's email address?

Kendrick Chan's email address is ke****@****bco.com

What is Kendrick Chan's direct phone number?

Kendrick Chan's direct phone number is +165084*****

What schools did Kendrick Chan attend?

Kendrick Chan attended San Francisco State University.

What skills is Kendrick Chan known for?

Kendrick Chan has skills like Active Directory, Google Apps, Virtualization, Hyper V, Vmware, Enterprise Software, System Administration, Microsoft Exchange, Microsoft Servers, Microsoft Cluster, Data Center, Cloud Computing.

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