Kendrick Lewis Email & Phone Number

Cibolo, Tx, Us

Cibolo, Tx, Us

San Antonio, Texas, United States

San Antonio, Texas, United States

• Built Risk Management Framework package for renewal of Authorization to Operate (ATO) for DoD network.• Revised IT system categorization checklist and system security plan to reflect current posture and security measures, provided updated documents to Special Access Program Approval Official for authorization decision. • Created Plan of Action and Milestones (POAM) document identifying network deficiencies with recommended mitigation and estimated get well timeline.• Authored Risk Acceptance Memo (RAM) to document potential risk of introducing new IT equipment to server room, obtained authorization to install new devices.

San Antonio, Tx

• Developed External information System (EIS) to document classification levels of guest systems, data flows between systems and compliance with Black/Red separation.• Reviewed, updated, and acquired approval of Data Transfer Plan to establish process for transferring data to classified systems, approved media types, and designated transfer agents.• Updated Continuous Monitoring Plan to standardized reoccurring security requirements with frequency of tasks and responsible party for execution. • Modified Information Assurance (IA) policy to document facility and information security procedures and reflect other specific implementations of security and privacy controls from NIST SP 800-53 revision 5.

Lackland Air Force Base, Texas, United States

• Provided support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.• Managed IT system infrastructure and any processes related to these systems.• Provided support for the escalation and communication of status to agency management and internal customers. • Managed seven departments with a total of 205 military, civilian, and contract personnel providing 24/7 operations.• Directed operations of 500-million-dollar infrastructure and 18-million-dollar cyber system.• Led system and network maintenance of private enclave, as well as training and certification of over 90 operators, and software development projects.• Delivered advanced technology to three continents supporting crisis actions and humanitarian relief efforts.• Captured customer requirements and identified gaps in current service to establish deliverables, milestones, and risk factors.• Expanded service to five additional countries and fulfilled 4 million service requests.

Scott Afb, Illinois, United States

• Provides oversight for the establishment, implementation and adherence to policies and standards that guide and support the terms of the information security strategy.• Provides risk management activities that assure an acceptable level of risk for the organization/project.• Responded to security breaches and led incident response teams to characterized 26 anomalies.• Authored remediation plan with eight fix actions, mitigated vector to Air Force networks.• Collaborated with Financial Crimes Enforcement Network and led assessment of over 2 TB of data, eliminated 5 attack vector and safeguarded 48,000 individual’s personally identifiable information.

Beale Air Force Base, California, United States

• Planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.• Supervised 19 employees and oversaw day-to-day operations to sustain, operate, and upgrade 15-million-dollar Metropolitan Area Network.• Managed trouble ticket resolution for 6,800 users and troubleshooting actions to repair network outages on 6,600 communication systems.• Temporarily assigned to United Arab Emirates for 6 months in support Operations Enduring Freedom, maintained reliable communication service for 3,500 military service members.• Executed 53 security patches on 810 communication systems to prevent exploitation of known network vulnerabilities.

Robins Air Force Base, Georgia, United States

• Establish guidelines and policies surrounding risk and security.• Audit current and future systems and implement the right security strategy.• Led three employees providing analysis of deficiencies and presented comprehensive reports identifying root cause, feasible solutions, and trends.• Monitored contractor performance with regard to commissary stocking and custodial services.• Wrote standard reports on contractor performance in accordance with published instructions.• Conducted contractor surveillance using monthly inspection schedules, inspection guides, checklists, and published guidelines.• Monitored programs for 18 work centers to ensure 100% compliance with high headquarter polices.

Robins Air Force Base, Georgia, United States

• Experience providing technical assistance to functional users regarding equipment malfunctions and software errors; providing formal and informal information technology (IT) related training, and/or; using operating systems to include Microsoft Operating Systems and Remedy.• Analyze, document and plan for additions, upgrade or configuration of the workstation operating system to ensure proper application software or web services operation.• Supervised three employees, led install of copper and fiber cabling while operating and maintaining Theater Deployable Communications (TDC) suites worth 5-million-dollars.• Dispatched telephone trouble tickets, circuit trouble tickets and preventive maintenance inspections to technicians and tracked progression.

Eglin Air Force Base, Florida, United States

• Performed maintenance and administration on a 19,000-line Northern Telecom Incorporated MSL-100 Digital Telephone Switch, two remote sites, and a Meridian-1 lodging switch.• Installed and maintained Integrated Service Digital Network (ISDN), digital multi-line and single-line telephones, automatic call distribution, electronic key telephone system, fiber optic multiplexers, channel bank equipment, and voice mail systems.• Provides communication support to 23,000 users and 51 organizations across a 724 square mile area. • Strategically planned network installations according to customer orders technical specifications and manuals.• Designed and prepared site installation diagram and ordered supplies and materials according to project specifications.• Assessed installation sites to determine best tools for project and assembled required equipment.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Network Engineering And Security

Bachelor Of Science - Bs, Systems And Network Administration

Associate Of Science - As, Cybersecurity

Associate Of Science - As, Electronic Systems Technology