Kendrick Arakaki Email & Phone Number

• Establish work procedures and standards to maximize efficiency and effectiveness of systems, document all processes in use or developed, ensure policies and procedures are current and accessible.• Maintain the structure of attributes, fields, code tables, business rules, and other functions across all• Development systems, ensuring the creation of effective and consistent analysis and reporting, includingusers and security groups.• Create and run audits for all systems ensuring data entry quality control and data structure integrity.Including but not limited to finding and resolving duplicate entries, invalid addresses, address changes,proper constituent coding, incomplete or erroneous gifts, appeals, notes, and actions.• Perform scheduled and ad-hoc data queries, analysis, and list reviews and clean-up for members of theDevelopment Team.• Provide training, support, and ongoing tips for staff performing data entry in systems to ensure thatconstituent and gift data is accurate and standardized for the creation of effective reporting.

Salem, Oregon

• Work with internal and external stakeholders to deliver content (photo / video) that meets brand standards and guidelines.• Ability to compose a shot, understand framing, color, and light to create a visually aesthetic product.• Be creative, and have a variety of technical skills, including experience with Adobe Creative Suite, various camera systems (Nikon, Sony, Fuji, and JVC), various audio recording interfaces including multiple wired and/or wireless microphones.• Manage a portfolio, website, and client galleries.

Salem, Oregon, United States

• Launched commercial air service after an 10+ year hiatus.• Brought Salem's Airport Certification Manual (ACM), Snow and Ice Control Plan (SICP), and Wildlife Hazard Management Plan (WMP) to meet commercial air service certification requirements.• Spearheaded financial, procurement, and reporting process changes after the team's transition to the Public Works division.• Launched the first Salem Airport newsletter, in coordination with the Airport Manager, Airport Operations Manager, and Airport Security Manager to effectively communicate updates, deadlines and upcoming changes with airport tenants, commissioners, and interested parties.• Provide excellent internal and external customer service on a variety of daily duties and support to the Airport administration, operations, and security staff. • Exercise independent judgement in making decisions with minimal supervision, performing technical program analysis, and solving complex and technical problems.• Data entry, tracking and management of division purchase orders in FIMs.• Research and generate division required reports for departments and outside agencies.• Assemble, organize, and present statistical information for reports, surveys, and research.• Conduct research, procedural and administrative studies and prepare reports containing recommended solutions or courses of action to operational and administrative issues.• Organize, schedule and track staff training and certifications/licenses.• Review, update and prepare departmental procedures and manuals.• Assist in the management and implementation of programs, including ordering supplies and materials, scheduling and coordinating training and inspections, preparing, or updating manuals, and problem solving.• Served as a City of Salem Emergency Monitor and on the City of Salem Joint Information Center (JIC)

Salem, Oregon

• Develop strategic event communications content and implements communications, regularly meeting or exceeding implementation deadlines. Regularly updates partners on progress.• Serve as a super-user and data integrity specialist for the divisions internal e-CRM system, Engaging Networks (EN).• Serve as the product expert for various specialized platforms related to live-event management, marketing, database management, project management, sales, email management, and content management. • Manage and maintain all web-related services and communications such as online registrations, broadcast email, social media, digital advertising, and Advancement website.• Provide analysis of performance data for direct mail, email and other correspondence, reporting results on a regular basis and identifying areas of improvement and growth.

Salem, Oregon, United States

• Managed WU Stream projects from concept to closeout in an organized, professional, and timely fashion with special attention to the guest panelist/speaker and user experience.• Oversaw production of over 70 video projects, implemented a two week production timeline including recording, produce, editing, and publishing. • Engaged over 13000 alumni through YouTube and Zoom, 30% being first time engagements.• Collected, analyzed, and reported KPIs to partners, implementing data-informed strategic planning.• Procured audio and visual equipment and implemented an inventory management system.• Provided support to over 500 constituent inquiries and complaints, providing regular written and verbal follow-ups and documenting interactions in CSR software in a timely manner, escalating issues to Tier III when necessary.

Salem, Oregon

• Implemented a volunteer leadership structure to organize, plan, and host regional and affinity events increasing our events hosted by 230% (23 to 53) and participation by 344% (247 to 851)• Identified and ranked key regions to engage by analyzing over 30,000 constituent records and using key indicators like demographics, age, cultivation assignment, and donor status.• Organized alumni, staff, and senior leadership to establish the Alumni of Color affinity group which now consists of 250+ members.• Identified a gap in programming that underserved 40% of Willamette's alumni and parent community and co-wrote a proposal that established WU Stream, Willamette's digital alumni engagement program.

Salem, Oregon

• Oversaw and managed a residence hall occupying more than 300 residents.• Hired, trained, mentored, and supervised 8 paraprofessional student staff• Served on an On-Call rotation providing emergency response for students.• Adjudicated over 100 student conduct cases and served on Conduct Review committee.• Provided resources, guidance, and support necessary for residents, students, and staff to besuccessful in their education experience and with their continued development.

Salem, Or

• Oversaw the marketing, recruitment, hiring, training, and supervising of 10 leadership positions for both international and domestic students during each academic year• Oversaw and managed a residence hall of 120 students and supervised 12 residential assistants.• Implemented and maintained a digital library of all documents and resources utilized by 40+ language tutors for the Language Tutor Program

Yasugi City, Shimane, Japan

• Taught ten 60-minute lessons each week to first-year Japanese senior high school students• Created and produced 16 unique lessons and 4 final exams, utilizing audio and visual resources• Tutored independent study students in pronunciation, syntax, and grammar in preparation for the prefectural English Speech Contest• Assisted Japanese Teachers of English in foreign language classes taught in senior high schools and in additional extra-curricular opportunities.