Procures IT equipment and supplies.Procures, maintains, and repairs multiple computers such as desktops, laptops, and Macs.Technical support hardware and software issues to end users.Installation, configuration, and maintenance of computer systems and networks.Manages user access levels in different applications and systems in MSP.

Managed IT infrastructure including desktops, laptops, Macs, servers, and network devices (UniFi, MikroTik).Maintained and configured cloud environments (on-premise, Azure, AWS).Set up and supported file sharing (Nextcloud).Implemented security solutions (Sophos) and remote access (Wireguard VPN).Administered user access across various applications (Google Workspace, Active Directory).Provided AV technical support (DiGiCo, PreSonus, AVB, Dante networks).Configured and maintained audio/visual equipment (cameras, switchers, routers, recorders).Deployed applications and Docker containers for internal operations.

Trained users on Streamyard, Restream, and OBS.Assisted with setting up microphones, interfaces, and cameras for home streaming.Provided remote computer troubleshooting and support.Recommended and procured A/V equipment for home streaming setups.