Highly accomplished IT professional with extensive experience in network engineering, software development, cybersecurity, and technical support. Proven expertise in designing and implementing secure network infrastructures, optimizing software performance, and developing robust SQL databases. Adept at troubleshooting complex technical issues, ensuring system integrity, and enhancing cybersecurity protocols to protect sensitive data. Strong analytical and problem-solving skills with a commitment to continuous learning and staying updated on the latest technological advancements. Ready to contribute effectively in roles such as Network Engineer, Software Engineer, Cybersecurity Analyst, IT Support Specialist, or SQL Developer.
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It Support ConsultantNu3SNew York, United States -
Independent ContractorNew York City, Ny 2018 - Present
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Industry ProjectsNgt Academy Training Program Oct 2020 - Apr 2021During this training program, I completed several simulated projects using Cisco's Packet Tracer, designed to mimic real-world scenarios. These projects provided hands-on experience in network infrastructure design, configuration, and management.
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Full Stack Network ProjectNgt Academy Training Program Oct 2020 - Apr 2021• Designed and simulated a network infrastructure supporting a headquarters office, 2 branch offices, and 55 LAN users.• Developed IT operations, architectures, network infrastructure design, configuration, and management plans according to the specified requirements.• Created a full Statement of Work (SOW), including network topology, a timeline for project delivery, and a bill of materials.• Logged 80 hours of command-line configurations on routers and switches, including VLANs, VTP, HSRP, BGP, QoS, DHCP, and STP, to ensure proper network functionality.
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Cisco Asa Ssl Vpn ProjectNgt Academy Training Program Oct 2020 - Apr 2021• Simulated the installation of an ASA Firewall with SSLVPN service as per the SOW.• Added a Cisco ASA 5506-X Firewall to the existing FSN Project at the simulated HQ location.• Completed tasks such as SSLVPN Configuration, Verification, Testing, and Confirmation of Deliverables.• Configured and installed a Trusted Root CA and signed certificates on the ASA for SSL VPN user authentication.
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Colocation Data Center ProjectNgt Academy Training Program Oct 2020 - Apr 2021• Simulated the deployment of a robust network infrastructure for a company headquarters and two branch offices.• Added a simulated collocation data center for high availability and resiliency.• Identified potential risks and created a scope of exclusions, change additions, and proposed billing terms to the company HQ.• Followed 14 Scope of Work milestones, from Project Kickoff to High Availability Cabling and EIGRP Dynamic Routing, to ensure all simulated deliverables were completed.
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Software Support TechnicianCelerant Technology Corp, Staten Island, Ny Jan 2017 - May 2018• Provided technical support to end-users, diagnosing and resolving software issues to minimize downtime and improve productivity.• Assisted in software installations and upgrades, ensuring seamless integration with existing systems and reducing operational disruptions.• Documented technical procedures and solutions, creating a knowledge base for future reference and training purposes.• Conducted user training sessions to improve software utilization and enhance overall user experience.• Collaborated with the development team to identify and report software bugs, contributing to product improvements and enhanced user satisfaction.
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It Support SpecialistMinistry Of Foreign Affairs Of Haiti Oct 2005 - Apr 2016Port-Au-Prince, Haiti• Managed IT infrastructure, including servers, networks, and workstations, ensuring continuous and secure operations.• Implemented cybersecurity measures, protecting sensitive government data from unauthorized access and potential breaches.• Provided technical support to government officials, resolving hardware and software issues to maintain operational efficiency.• Conducted regular system audits and maintenance, identifying potential vulnerabilities and ensuring compliance with IT standards.• Led IT projects, from planning to execution, resulting in improved technological capabilities and streamlined processes within the ministry.
Kendy Joseph Education Details
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Professional Program For Young Diplomats -
NiitCertification Course In Database Administration And E-Commerce -
Université De Port-Au-PrinceComputer Science
Frequently Asked Questions about Kendy Joseph
What company does Kendy Joseph work for?
Kendy Joseph works for Nu3s
What is Kendy Joseph's role at the current company?
Kendy Joseph's current role is IT Support Consultant.
What schools did Kendy Joseph attend?
Kendy Joseph attended Nexgent, China Foreign Affairs University, Niit, Université De Port-Au-Prince.
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