Ken Gustafson Email & Phone Number

Apopka, Florida, United States

Sales of OEM and aftermarket parts to repair facilities throughout Central Florida

Orllando, Florida

Detroit Michigan

• Contract Employee to General Motors Corporation• Developed sales of trucks working with 18 Chevrolet dealers in Florida and 5 in Alabama• Assisted dealers in following specifications on trucks to meet customer’s needs• Instructed 50+ dealership personnel on features of Chevrolet Medium Duty Products

Alpharetta, Georgia, United States

• Visited nationwide dealerships to ensure proper implementation of software and hardware• Implemented and instructed employees of truck dealerships on Overdrive software and hardware produced by CDK Global• Instructed 20+ auto dealers on CDK Electronic Signature (e-Sign) and 30+ truck dealers on Overdrive software and hardware• Taught 350+ employees uses of software and hardware relative to their individual positions

Orlando Florida

• Developed sales strategies to include “cold calls” and marketing of new and used Kenworth and Hino products• Maintained inventory valued at $250K of new Hino product

Orlando, Florida, United States

• Developed and taught sales strategies and techniques to 5 professional salespeople for sales of new and pre-owned Isuzu and Peterbilt trucks • Maintained relationships with existing accounts and built new relationships in the central Florida area Solicit sales of new and used Medium and Heavy Trucks

Orange City, Florida, United States

Internet Sales Manager 03/2010-09/2013Superior Sheds, Orange City, Florida• Recruited, trained, and managed staff of 8 and 2 support personnel• Developed and maintained a major high profile account for sheds, steel buildings and gazebos on a statewide basis• Designed and managed company website handling blogs social mediaRecruit train and manage staff of eight sales people and one administrative person.*Design and manage website for Superior Sheds, including blogs and monthly and weekly specials.*Set up and manage social media accounts for Twitter Facebook Google Plus and Google Analytics.*Develop Sales process for internet, phone and for in home sales for Superior Sheds and Home Depot.*Design and maintain CRM software for Superior Sheds.*Manage all Search Engine Marketing activities including Search Engine Optimization and Pay Per Click campaigns.*Develop training procedures and train Home Depot associates on Superior products.*Brought department from zero revenue to $150,000.00 per month in 18 months.

Sanford, Florida, United States

• Developed sales strategies and techniques via the internet for the sales of new and used vehicles• Discussed and assessed the needs of customers to ensure their satisfaction with a vehicle found online • Achieved 100% of AutoNation compliance for Internet Sales Manager positionDevelop sale of new and used vehicles via internet and phone.Consistently achieve 100% of AutoNation compliance for Internet Sales Manager.Achieve 96% and above in CSI.Achieve AutoNation Hallmark status in phone and E-Com closing percentages.Number one in closing percentage in AutoNation Florida market Dec 09. (21.4% ratio)

Jacksonville, Florida, United States

• Hired, trained, and supervised 2 locations in Jacksonville with 7 technicians / mechanics and 1 location in Palatka with 3 technicians• Set up 300+ accounts in North Florida with schedule of maintenance on fleets of up to 1000+• Wrote repair orders, sold repair services, and scheduled both projects and techniciansDevelop new accounts in Jacksonville and Palatka FL using phone and cold call solicitation methods.Develop and utilize collaterals for presentation to prospective customers and open accounts. Track sales and maintain relationships with upper management and business owners.Provide upper management with sales reports and forecasts.Follow up with customer after repair to ensure complete satisfaction.Review and maintain competitive pricing within industry, and ensure profitability for Truckare1.

Orlando, Florida, United States

• Recruited, trained, and managed 5 member sales staff• Developed, built, and maintained relationships with 20+ major accounts and lenders • Sold finance products and prepared documentation for delivery of vehicles • Ordered medium duty trucks from Original Equipment Manufacturer (OEM) and maintained inventory valued at $4.5M

Buena Park, California, United States

• Maintained relationships with 18 dealers in Central Florida (second largest zone for Isuzu in US)• Designed the leasing and finance instruction portion of a major leasing program• Trained dealership personnel on IMAC programs, documentation, Policies & Procedures • Tracked sales and reviewed pricing to report to IMAC management• Captured 337% of budgeted SUV lease target, 147% of SUV retail target, 107% of Commercial Vehicle lease target, and 138% of Commercial Vehicle retail target Signed 18 dealers in central Florida and 23 in south and southwest Florida.*Develop and conduct training program for Commercial Dealers and IMAC national training seminar.*Train dealership personnel on IMAC programs, documentation, policies and procedures.*Track sales and managed relationships between IMAC and 18 Dealers (Second largest Isuzu Sales Zone in U.S.)Captured 337% of budget SUV lease target, 147% of SUV retail target,Captured 107% of Commercial Vehicle lease target and 138% of Commercial Vehicle retail target.*Maintain expense budget (Consistently 15.5% below budget.

Employed from 1994-1998 and 2003-2004Recruit and train sales staffEstablish and review goals with staffAssist in closing sale as neededMaintain relationship with high profile customersVerify accuracy of every dealSale of finance productsOrdering medium duty trucks and maintain inventoryCoordinate up fitting of chassis with vendorsManaged and set up local and regional trade showsDealer to factory relationsDealership ranked in top ten in Isuzu sales nationalyPersonally sold over fifty trucks per year while manageing departmrntsDeveloped finance department from start up to excess of fifty thousand dollars per monthNumber two volume Dealer nationally six consecutive months 1997 with Volvo Truck FinanceNumber one volume Dealer with GMAC two months 1997- South East RegionNumber one in leasing GMAC four months GMAC 1997- South East Region

High Tech auto repair and used vehicle sales businessPurchased and maintained vehicle and parts inventoriesSold and arranged financing and after sale productsEstablished and maintained relations with lenders and suplpliersRecruit and train sales, technical, and administrative staffsWrite service repair orders, prepare estimates and sell work Solicit and maintain relations with key accounts

Business Administration

Business

Took classes in business administration focused on entreprenuers.