Katherine Nelson Email & Phone Number

Saratoga Springs, Ny, Us

Newport Beach, California, Us

- Works collaboratively with cross-functional teams, including marketing, product development, and customer support, to drive sales initiatives- Promotes and sells medical aesthetic products to healthcare professionals- Conducts product informational meetings for clients- Develops and maintains relationships with healthcare providers- Attends industry conferences and events to generate leads and stay updated on industry trends- Manages sales records and tracks performance metrics- Provides excellent customer service and support to customers - Proficient in negotiating contracts, pricing, and terms with clients to achieve mutually beneficial agreements- Hit 100% of goal in Q1 - Successfully exceeded sales targets by 111% in Q2

Ballston Spa, Ny, Us

- Coordinated all public relation efforts with local dignitaries and news outlets- Developed ideas and implement new marketing plans to expand product reach to increase brand awareness- Promoted a positive image of the business- Served as the first contact for media, respond to media inquiries, and maintain professional relationships with contacts from consumers and businesses- Coordinated Media and Sales for consumers and businesses, promoted product and services though media campaigns- Edited and published weekly newsletter to highlight milestones, new projects, opportunities and additional content to help employees feel connected and increase engagement across all locations- Managed in-person and telephone complaints and requests from more than 100 customers daily- Performed regular assessments regarding customer complaints and provide suggestions to improve customer satisfaction and retention- Collaborated with marketing, product development and product design for campaigns - Researched consumer behavior and explore market trends- Pitched campaign ideas

• Provided excellent customer service while establishing and maintaining effective working relationships with employees, officials, and all members of the general public• Sold hundreds of dollars in product per shift, resulting in Top Sales performance

• Provided a high level of customer service in a large, fast-paced shop that averages 50 customers per hour• Identified and resolved problems in a friendly and professional manner, ensuring repeat business• Delivered prompt, efficient customer service while maintaining a high level of accuracy at the cash register• Properly managed up to 12 employees and assisted with continued learning as well as employee on-boarding and training

Syracuse, New York, Us

• Screened applications• Helped write resumes• Sourced and interviewed potential candidates• Managed calendars and sent out confirmation/follow-up emails to candidates• Placed over 15 candidates in jobs ranging from executive positions to skill labored positions• Researched market trends and data as it related to open positions• Identified new job order opportunities through client contacts and consultants via candidate marketing and relationship building• Worked with companies to gain an understanding of the hiring needs and to meet competitive expectations

• Delivered prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment• Utilized strong communication and problem-solving skills to effectively resolve customer concerns• Edited and maintained social media account for business to ensure customer engagement online• Sold hundreds of dollars in product per shift, resulting in top sales performance

Naples, Florida, Us

• Responded to customer questions and requests in a prompt and efficient manner• Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges and security practices• Created displays that enhanced the stores image• Sold hundreds of dollars in product per shift, resulting in Top Sales performance in the district and company

Bachelor Of Science - Bs, Marketing

High School Diploma